We bought this unit after researching many options and dozens of models. So far the unit is as described. Delivered on time. We followed the instructions to get it started and it started right up. We had the generator plug put in by an electrician to be able to run just one cord. Not looking forward to an outing, but ready for the next one!

We upgraded to this more powerful W.Gen9500 generator after experiencing a few hurricanes here in South Texas and realizing we needed more generator power for the appliances we wanted to run during an outage. It arrived on time and in good shape and started up immediately. We bought an adapter (shown as optional purchase) and added it to the end of our extension cord to allow for multiple plug in options. Rated 4 star because we actually have not had occasion to use it yet. Hopefully, it will turn out to be a 5-star product!

While I haven't had the chance to use the generator as intended during a power loss, my only use was power my travel trailer. Everything about it tells me that this is a quality product. It started right up and ran flawlessly for the duration. The real test will come to power my house when needed and I expect nothing but the best result.

Because my husband is a Public Works Director he is always away on the flash floods, the snow, the wind and of course what comes with it the power outages. Finally I have something I can handle to keep the household going until the power comes back. This is an awesome product especially for those ladies who are stuck at home fending for themselves.

The generator arrived in perfect condition. All the generator parts were attached, unlike a competitor brand that I had previously ordered and returned. It started right up with no hesitation and runs very smooth and was a lot quieter than I was expecting.

Due to the Hurricane that recently impacted Houston, TX; getting a generator was a must. After doing some research, and actually seeing it in action this was top of the list. 9500 running will power all of the essential items in my 3 bedroom 2 bathroom home.

I originally bought this generator after we had an extended power outage that spoiled all the food in our fridge. Now I found other uses such as running a generator where I don't have 220 outlets handy. Only complaint is that it is a little loud but that is the case for all generators of this size so I can't really knock it there. Great unit!

Very happy with this generator. 10 minutes to assemble, including filling the supplied oil. Well written instructions, along with parts diagram and wiring schematic. Not a big deal, but the supplied oil funnel should have a larger mouth and much larger exit, to prevent spilling.

I bought this generator to replace a smaller unit for use during power outages. (South Louisiana- hurricane country). The smaller unit gave me lights, fans, fridge and freezer. This will let me have A/C. Setup was super easy, paired remote and started at first crank. What can I say, Very pleased!!

Bought brand new and in box. VERY GOOD quality and detailed instructions. Every part on the generator is quality and not cheap. The electric start and remote start make it so easy to start the unit. After filling the oil and gas for the first time it fired right up on the first start. Purred like a kitten and when put under a significant load it never missed a beat. Couldn't have asked for a better quality product.