I've had this mattress about two months now, and it never really settled like it was supposed to. Didn't reach the height it was described as and very lumpy in places. Very disappointing.

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

I ordered a queen firm mattress and it is not firm at all and has not inflated properly and it’s been up for three days. I am very disappointed. It is saggy and lumpy and looks like I have had it for 16 years instead of three days.

This mattress is aweful! The 12" must have been measured by a man, because it's only 10". There is NO support, and my wife and I both woke up with terrible back pain. I've slept on cots that were more comfortable.

I have chronic back and knee pain. The first night I slept on this I was out like a light. It’s firm enough where you don’t feel like you’re sinking, but pliable enough that you feel like you’re laying on air. Amazing quality. We LOVE our mattress

I have purchased one in the past. This one did not fully expand in one corner. After 48 hours. And measuring its barely 10 inches. But comfortable. Price should be reduced.

"Firm" should not be in the description of this mattress. This mattress is not firm and does not have any support along the edge. I have purchased several mattresses from Sam's Club over the years, and this is the only one that disappointed me.

Item was damaged it expanded once out of the box bigger than what can fit in vehicle. Customer service phone, online , and in person would not partial refund for damaged product

The mattress is quite comfortable. We have using them for only one week, but are adjusting to them quickly. They work well on our adjustable bed bases. Time will tell how durable they are, and remain comfortable.

Mattress was way too soft for medium firm. If you’re looking for a firm bed, look elsewhere. If you want to return the mattress they make you bring it in yourself and will give you a hard time. One of the customer service workers was rude as well.