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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 461-470 of 1,537 reviews
May 13, 2021
LynnM
1 out of 5 stars review

Regret this purchase

I waited years for a new mattress. This was BIG deal. We gave it 48 hours to expand & air out. It's been about 2 months & the odor won't go away. It's almost a mildewy smell. Awful.

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Apr 17, 2024
NancyT
5 out of 5 stars review

Verified Purchase

Very comfortable mattress

Very comfortable mattress. This is on an antique 4 poster bed which has never been comfortable, but it is now! I am quite impressed and happy to have this now in our guest bedroom.

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May 18, 2023
Bell3
1 out of 5 stars review

Quality poor

Bought this 16 months ago. Went to change sheets and move bed and discovered mold on the bottom of mattress. Its always had a mattress protector on it and has never been wet or soiled in anyway. Mold is only on the bottom of the mattress

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Jul 16, 2025
NickInAr
3 out of 5 stars review

Not for me

Bought this to replace a Serta Memory Foam, but it is not cutting it for me. I'm a small woman and already feeling an indentation just a few months in. We bought the medium, but I now I'm afraid to try the firm

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Aug 18, 2023
Kathy H
1 out of 5 stars review

Verified Purchase

Terrible mattress

The mattress is so soft that when you sit on it the ends raise up and it sinks about 6 inches where you’re sitting. Worst mattress I’ve ever owned. I wouldn’t recommend the mattress.

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reply from Member's Mark

We're sorry to learn you are unhappy with your mattress, Kathy. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 18, 2022
bob27
1 out of 5 stars review

Item came damaged, in addition to poor quality

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

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Nov 15, 2023
Danielle
4 out of 5 stars review

Verified Purchase

Not bad for a boxed matress

So far we enjoy the medium firmness of the bed. The corners hasn't fully rised up? But other than that its cool feeling & works will with the Member's Mark adjustable base.

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Aug 21, 2020
sleep
4 out of 5 stars review

Great mattress

This is a very nice mattress. At first I felt it was a bit too firm, and I prefer a softer mattress that still is supportive. It did take a couple weeks of sleeping on it to start feeling a bit softer and is now the right mix of soft and supportive.

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May 20, 2021
itsucks
1 out of 5 stars review

No Support

Terrible do not waste your money. Horrible product, provides ZERO support. If two are sleeping you end up in a hole at the center because of how soft unsupportive it is.

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Aug 26, 2024
RGC
5 out of 5 stars review

Verified Purchase

Awesome bed for back health

Love this bed! We had a sleep number for 20+ years and needed a firm mattress, this is just as good and a great price! Plus you just open up the box and the bed is ready in a few hours!

Helpful?3EZQ70BELA8J13587367132