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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 261-270 of 1,538 reviews
Jul 20, 2023
Me
5 out of 5 stars review

Verified Purchase

Zzzzzzz

We bought this for our oldest child a few years ago and it hasn’t been destroyed/ sagged and now this one for our youngest. So comfortable I’m thinking of trading our bed for this too. I have no back pain when I sleep on one of their beds. Only downside is if you like to sit on the edge of the bed, you will sink.

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Oct 20, 2021
Buck
3 out of 5 stars review

Verified Purchase

Comfortable & Supportive, But Hot.

Mattress is Comfortable & Supportive for the money. There is better mattresses for more money but this was definitely better than the traditional spring mattress it was going to replace. Motion transfer was better than the spring mattress, but have sleep on better in hotel rooms. I natural sleep hot & this was a hot mattress. My fiancé normally sleeps cold, but she was also hot temperature wise. Already ordered more expensive mattress than has better reviews for cooling & will be returning soon. If it sleep cooler would be keeping.

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Aug 5, 2020
FL_Guy
5 out of 5 stars review

Really Nice!

We're at day three on our Members Mark mattress, after returning a Casper mattress that we purchased. We found that the Casper was very stiff, and didn't breathe. On the flip side, this new mattress is super comfortable, and breathes well. It says cooling gel, but I haven't really felt cooling (It just has better airflow). For the price, I would recommend this to anyone.

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Jan 10, 2022
RJandM
1 out of 5 stars review

Warped, bulging foam

We had this mattress less than 2 months and the foam warped and bulged and is sticking up inside the mattress. We are disappointed not only because we spent over $400 and the mattress lasted less than 2 months, but it would be entirely too difficult to return as it comes vacuum-packed in a bag/box and is quite heavy. Attaching pictures, although I'm not sure if you'll be able to see the warping. Buyer beware--this is a cheap item.

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Mar 18, 2025
just me
1 out of 5 stars review

Memory foam mattress

Mattress sleeps well but after a couple of nights of sleep we noticed a wrinkle in the mattress/ fabric all the way across the middle of the bed. So now when we sleep on it you can feel the wrinkle underneath it. They sent a replacement, it done the samething.

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reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress. We'd like to assist you further, if you would, please contact Member Support at (888) 301-0332.

Dec 19, 2025
BossWH
5 out of 5 stars review

Great high quality mattress!

The bed came well packaged and very securely wrapped. As soon as I opened the packaging it completely sprung into shape with no issue. We're waiting a full 24 hours before laying on it. We ordered the medium and it's plenty soft and plush. I think it's perfect for my daughter but for me personally I would use the firm.

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May 19, 2023
SJC
1 out of 5 stars review

THEY CHANGED THE QUALITY

So my partner and I originally purchased this one mattress in 2020. At the time, it was the most incredible mattress with great support- we couldn’t believe it was only $400. After owning it for two years we noticed the mattress wears down a lot quicker than what a mattress should and wanted to exchange it thinking it just may be a minor defect. Sam’s club was kind enough to exchange it for us behind their member mark lifetime warranty guarantee. When we got the new mattress we immediately could tell that it didn’t feel the same as the original one we purchased. We have it it a chance thinking it just needed a few days out of the box but unfortunately it just wasn’t the case.

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reply from Member's Mark

We're sorry the mattress wasn't right for you, SJC. You can use the Member's Mark 100% Satisfaction Guarantee to exchange this for a more firm model. Please contact Member Support at (888) 301-0332 if you need any assistance.

Feb 3, 2025
Bobbie
1 out of 5 stars review

More like a plush no support

Do not buy if you have any form of back issues. I let fully expand before sleeping on it, I would wake through the night with lower back pain which isnt uncommon and reason why i bought bew mattress so i didnt think anything of it. By morning the pain is completely unbareable ive never experienced pain this bad. There is zero support with this mattress and is on the plush side nothing medium about it.

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Oct 10, 2023
CJ
5 out of 5 stars review

Verified Purchase

Purchased one, liked it so much we bought another

First we purchased one for our toddler’s big boy bed. After trying it out for a month we ended up buying another for our own bed. For a foam bed, it’s pretty great. I’d like to see the edges more firm but that seems to be a problem with foam beds in general.

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Feb 20, 2024
Lieutenant Wolfe
4 out of 5 stars review

Verified Purchase

Great price and quality

First new mattress in 20 years. Would give five stars but I have no reference for what a five star mattress would be. But I love this one. I would buy again. We mattress shopped locally first and decided to order this, due to the way better price and figured we would have to give up some quality. This mattress feels as nice as the $950 one at the store. We’ve slept very soundly without disturbing each other when one of us rolls over in our sleep. Very happy so far!

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