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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,317 ratings1,507 reviews
  1. 5 stars69% (2,303)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (265)
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Showing 1,471-1,480 of 1,507 reviews
Jan 13, 2024
Nadia
1 out of 5 stars review

Dangerous

Just reached a year with this mattress and I’ve been wondering why I’ve been sick for months now, come to find out that somehow moisture is accumulating under this mattress which has caused mold! Only reason I gave 1 star is because it’s comfortable. Now I have to figure out where I’m going to sleep and how I’m going to purchase another mattress before I end up in the hospital.

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Oct 18, 2024
Tall NL
3 out of 5 stars review

Too floppy

I received a Twin XL mattrass yesterday and returned it this morning. I was excited to see there was a 12inch mattrass available, but it turned out way too floppy. I knew something was up when the mattrass immediately gained its shape after air flowed into the bag containing the mattrass. In my past experience with other purchases several days would pass before the mattrass would reach its ultimate shape.

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Jan 27, 2024
JaneB
3 out of 5 stars review

Fine for a guest room, but not for everyday use

I bought this for our guest room, but ended up sleeping on it myself for a couple weeks. I tossed and turned alot and woke up feeling generally unrested. By the end of that period, my back hurt a bit. I would say that it is a decent mattress for the price point. (Mattress pricing is generally ridiculous.) But I don't think I would buy a mattress in a box again for daily use. Unfortunately, you need to spend a fortune now for a good night's rest.

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Jan 4, 2025
SH
5 out of 5 stars review

Great value mattress

Good deal i got the firm for $211. It goes on sale $150 both prices good deal.

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Aug 18, 2023
Cl
2 out of 5 stars review

Really wide

Noticed it was wider than my other twins, sure enough it was too wide for our bedframe.

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reply from Member's Mark

We are sorry to hear you are having issues with your Mattress. Our twin size mattresses should be a true 39" x 75". We'd like to help you further, please reach out to Member Support at (888) 301-0332, and we'll do our best to assist you.

Nov 14, 2024
Tgbox564
5 out of 5 stars review

Perfect teen unit

Bought a twin xl for my teenage son and it's very comfy and perfect for a big boy.

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May 4, 2024
Dude
5 out of 5 stars review

Lives up to the rating

I was hesitant to buy, but I did and I'm glad.

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Jun 5, 2024
Christine
3 out of 5 stars review

Too soft

I purchased firm, but it was a very soft mattress. It felt like plush, not even medium.

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reply from Member's Mark Team

We appreciate your honest feedback of our mattress, Christine. Please note, it can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 7, 2023
Malissa
5 out of 5 stars review

So comfy!!

Best ever. You won't regret this purchase. Everyone that has slept on it loves it!

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May 22, 2025
momof3
5 out of 5 stars review

A++ mattress

Love this mattress. Mine doesn't smell at all. So comfy!

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