The description says Medium Firm, however this is the softest mattress that I have ever slept on. Not comfortable at all for me. How do I return it?

Can’t get a comfortable position because the mattress is so hard. Not worth the money. Should have paid a little more for a name brand.

I received this mattress 2 days ago. Easy set-up and the firmness is just right!! Can’t beat this mattress for the price!

Got for my guest bedroom. Only half fluffed up about 8 inches. Very soft, more like a topper than a mattress. Unfortunately I’m stuck with it because I have no way to return it. Total waste of money.

I've had other memory foam mattresses through the years that cost more. This by far, more comfortable, and cooler. And since mattresses don't last anymore, the price is right.

The medium is so comfortable! My parents, who are in their 70's come and stay and my mom says it's nice because her back doesn't hurt at all when she sleeps on it. She's going to get one for her house.

super soft and caves in, absolutely zero support. NOT medium firm as advertised. terrible terrible disappointment. returned it the same day it was purchased.

I love this mattress I bought it twice. It doesn't get hot, doesn't have an odor like most memory foam mattresses. I returned the Sealy Embody for this one its so much better.

I ordered a ( FIRM ) and as soon as you lay on it you start sinking in immediately! Very low quality mattress. Get's very HOT after an hour to the point you start sweating. very uncomfortable. save your money and buy something better.

I have had this mattress for a year and love it. It is so comfortable and cozy. It does fall short on height so the fitted sheets dont fit but I solved that problem with cheap fitted sheet bungie clips that holds the sheet in place. Soft, and comfy.