Bought one on a Sat , loved it so much bought a second one the next day. . Loved the firmness. Unfortunately , the second one was way softer. Didn’t like it.

[This review was collected as part of a promotion.] I've had the pleasure of sleeping on this mattress for about a week now. It's absolutely amazing. I've always woke up with neck and back pain. That is completely gone with this mattress! I love that it has a cooling effect to it as well. No more waking up sweaty! It is all around amazing and I love it! I can't wait to get one for my daughter. I highly recommend it and you won't be disappointed!

[This review was collected as part of a promotion.] This mattress is so very comfortable I can’t believe it! I thought my previous mattress was good quality but boy was I wrong. This mattress is top notch and my back has never felt better. With my previous mattress, my back would wake up all cranked up. I haven’t had that with this mattress and I’ve been using it for just over a week. you can tell this mattress is going to last me a long time! Great quality product!

[This review was collected as part of a promotion.] We are completely blown away at how conformable this queen size mattress is that comes in a box!! When my husband moves I don't feel it at all. The bed does not get to hot or to cold. Removing it from the box and cutting the plastic was easy.

[This review was collected as part of a promotion.] I received the Members Mark- Hotel Premier Collection 12 inch Mattress to try for free from Bazaarvoice. It is very comfortable and it's Queen size. It keeps me cool, has the cooling gel in it, for when you get hot while sleeping. I love it!!! I can't quit talking about it to my family and friends. I have recommended it to friends and family and a few Strangers. I wake up refreshed. I fall asleep faster. It doesn't sag or loose the cushioning. Once you get up, it expands back into the full mattress and looks like a brand new one again. It's made of durable, quality material. It's very durable. It comes with easy to understand instructions and is very very comfortable. I have recommended it to everyone and I will kernels on. My back feels great and I feel energetic and refreshed when I wake up every morning now.

[This review was collected as part of a promotion.] The mattress contained in a decent-sized box that wasn't unmanageable. It definitely was heavier than originally anticipated (90 lbs I believe?). The mattress itself was rolled up and vacuum sealed. Once the plastic wrap was cut, the mattress "aired up" in a few minutes. The smell was similar to other "mattress in a box" products (I've had 2). It just needs some time to air out. The mattress itself was not too hard, not to soft, but just right. The height/deepness of the mattress was perfect. No struggling with sheets.

[This review was collected as part of a promotion.] Very comfortable. It was heavy in the box, but surprisingly easy to open once it was out. It slowly expanded after my daughter and I took the plastic wrap off. We let it sit for a whole day, as it suggested it may need this time. Was easy to pick up and move into the bedroom once this was done, fit on the boxspring I have perfectly, Queen size sheets fit it well too. After a week of sleeping on it I am liking better than the older spring coil mattress I replaced. It is a bit on the firm to medium in how I sink in, I like that it is soft, but not too soft. There is less movement to me when my partner gets up out of bed also.

[This review was collected as part of a promotion.] I absolutely love my new mattress it is so comfortable. I love the memory foam it definitely turned my restless nights into sleeping through the night. I love that it has like a cooling gel so I can stay cool while sleeping. When I received the mattress it was rolled up and I was like there is no way this thing is going to be comfortable. As I laid it out onto my box spring and it unfolded it bounced right up and rose in the air and created this big beautiful mattress. I was completely surprised that this box had such a big item inside. I was skeptical to think, there is no way I'm gonna feel comfortable on an item like this. Well let me tell you I laid down on that bed and WOW, I really didn't want to get up. This mattress was so comfortable honestly like the best mattress I have ever owned. That night was the best sleep I have had in a really long time. I absolutely love my new bed and I love how easy it is now to fall asleep. Its a very soft mattress inside and out. I would highly recommend if you are looking for a mattress that has a hotel quality and something that is also cuddly and soft I believe that this Queen mattress is definitely for you, You wont be disappointed I know I wasn't.

[This review was collected as part of a promotion.] I have been sleeping in this Hotel Premier Collection Member's Mark 12-Inch Mattress for a few weeks now and I am so in love! It's so comfortable and it keeps me cool at night. No more kicking the covers off of me! I am getting a great night's rest. I would definitely recommend to anyone!

[This review was collected as part of a promotion.] I didn’t quite know what to expect when this mattress arrived in a box, but I was quite pleasantly surprised! Once it was opened and got its shape, it’s proven to be a great selection. It’s firm enough to feel supportive and soft enough to provide the desired comfort. I’d recommend this product to anyone looking for a great mattress!