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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,317 ratings1,507 reviews
  1. 5 stars69% (2,303)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (265)
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Showing 1,291-1,300 of 1,507 reviews
Jun 8, 2024
Jack
1 out of 5 stars review

Shipping cost

I ordered this mattress which stated free shipping for plus, which I am, ordered a plush and it ended costing over $25.00 for shipping, a classic bait and switch.

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Jan 5, 2025
Agh
2 out of 5 stars review

Sticks!

This mattress stinks! Bought for my toddler’s upgrade to a big boy bed and the small is just horrible. It smells like plastic! Can smell from the hallway it’s so bad. Has been open and airing out for two days and not any better. Will be going back.

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reply from Member's Mark Team

We're sorry for this experience and hope you had a hassle-free return.

Dec 15, 2024
Angi
3 out of 5 stars review

Not as Advertised

It did not inflate fully. It inflated to 10 inches only. I've tried for days. I think it is advertised inaccurately and should clearly state it's only 10 inches high. I think I'll take it back. Side sitting not very sturdy.

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Dec 8, 2024
Ladibug
5 out of 5 stars review

No regrets 2x

2nd purchase, and I am 100% satisfied. I just learned I do not have to pay $3k for a quality mattress. The twin xl medium does have a cooling effect and a medium firm as well as a cushion feel.

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Apr 10, 2022
secretshop
3 out of 5 stars review

its alright

This mattress is to soft for me. I will go back to the Serta sleep to go luxury edition as that is nice and firm. I would think that this bed would need to be replaced in less than two years

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Jul 4, 2021
Justice
5 out of 5 stars review

Happy so far

I jjust purchased the Hotel queen 12” gel foam mattress yesterday. I didn’t know I wasn’t suppose to sleep on it until 24 hrs later. Anywho, I slept very well. THUMBS UP on this product. I didn’t know anything abt foam mattresses. Lol

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Aug 21, 2020
swtgrl2no
3 out of 5 stars review

EXTREMELY FIRM

For the price you cant really complain but, super firm mattress not comfortable feel every single movement of partner. Sleeps HOT and is giving us both shoulder, hip and back pain.

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Apr 2, 2022
RG
2 out of 5 stars review

Does Not Withstand Time

At first the mattress was comfortable, but that only lasted a few months. After a year or so, the mattress has started to lose shape and I have been noticing the lack of quality sleep.

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May 13, 2021
Anne
4 out of 5 stars review

Softer than advertised

Very comfortable bed to sleep on. After the second night I realized it was softer than I needed my bed to be. Other than that its a great buy. If you need something right away like I did. Furniture stores are on back order.

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Mar 28, 2020
Cmella
4 out of 5 stars review

Softer Side

[This review was collected as part of a promotion.] I enjoy this mattress for it's softness. It is comfortable and is equivalent to a queen size mattress. I never had memory foam in a mattress before. I wanted to give it a try and love how soft it is. I do not recommend this if you are a person who likes a firmer mattress. It is way more on the softer side.

Review from Members Mark
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