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Sam's Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
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4.3 out of 5 stars
stars3,385 ratings1,533 reviews
  1. 5 stars70% (2,355)
  2. 4 stars12% (419)
  3. 3 stars6% (211)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 1,271-1,280 of 1,533 reviews
Jul 22, 2021
Kiara
5 out of 5 stars review

Verified Purchase

comfortable soft matress

It’s like sleeping on a cloud

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Feb 25, 2024
tractorjdeere
1 out of 5 stars review

Misleading on firmness

Mattress is extra soft not medium firm.

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reply from Member's Mark Team

We appreciate your honest feedback on the mattress. It can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Dec 13, 2021
Rick A
1 out of 5 stars review

Verified Purchase

Defective

The mattress was delivered damaged. After being opened a random bump showed up on the middle.

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Apr 21, 2025
SBrown
1 out of 5 stars review

Never Again

This is definitely NOT a firm mattress. There's also a whole in the center. Very disappointed

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reply from Member's Mark Team

We apologize for the issue you are experiencing with your mattress, SBrown. Please note, our mattresses can take up to 48 hours to reach the full 12". If the mattress hasn't expanded fully, please contact Member Support at (888) 301-0332 and we'll be happy to assist you.

Dec 15, 2023
Ana
5 out of 5 stars review

Verified Purchase

Members Mark hotel premium mattress.

Im very happy with my purchase. I bought the mattress for the guest room, it is very comfortable.

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Mar 10, 2025
Donny S
4 out of 5 stars review

Verified Purchase

Great mattress - highly recommend

Extremely comfortable, excellent mattress. I’d give it a 5 if it was little firmer on the sides.

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Feb 12, 2021
linnew123
1 out of 5 stars review

Verified Purchase

It's ok

it's ok. at least it expanded the way it is supposed to

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Feb 7, 2022
HEIDI
5 out of 5 stars review

Verified Purchase

Wonderful mattress for the price

So comfy and thick mattress... very well made

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Oct 4, 2024
Ravin
4 out of 5 stars review

Verified Purchase

Firm Mattress

It's nice and firm. Delivered earlier then expected.

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Dec 19, 2023
Jb
2 out of 5 stars review

Verified Purchase

not pleased

did not live up to Member's Mark

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