Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,317 ratings1,507 reviews
  1. 5 stars69% (2,303)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (265)
Write a review

Customer photos

  • +79 images
Sort by |
Showing 1,221-1,230 of 1,507 reviews
Mar 23, 2025
Cody Mitchell
5 out of 5 stars review

Verified Purchase

Would buy again

Very good so far!!

Helpful?2P0LE98T4IU013587367132
Mar 17, 2025
Km
5 out of 5 stars review

Verified Purchase

Muy cómodo

Excelente

Helpful?2P0LE98T4IU013587367132
Feb 27, 2021
Lenhogger
5 out of 5 stars review

Back Saver

Slept on this mattress for a month now and I dont wake up with sore back anymore. Its probably more that its gel memory foam since Ive slept on everything else with same back issues for years and after lot of researching Im glad I purchased this mattress!

Helpful?2P0LE98T4IU013587367132
Oct 17, 2021
JW
3 out of 5 stars review

Good for the price

Not a hotel mattress, but somewhat comfortable. A little toward the firm side and does conform to your body. It really doesn’t cool all night like the ad states. However it is cool when lying down for a short while. No issues opening with smell, waited 24hrs to allow for full expansion. Overall a good mattress, nicely made, and hopefully will last as long as the previous one.

Helpful?2P0LE98T4IU013587367132
Sep 6, 2021
cvec
5 out of 5 stars review

Great for the price

Rating this 5 stars because for the price it can’t be beat. We had this delivered, and the box it came in was bulky and hard to maneuver. Purchasing in store it came nicely packaged with little roller wheels- I wish we would have just picked it up instead of having it delivered. Like others have said, it’s a really soft mattress. I like it more firm, but I’m happy with it and my partner really loves it. If you don’t like a soft mattress, this isn’t the bed for you. Set up was easy and it was able to be slept on after “raising” for about 6 hours. Moral of the story- for the price I would absolutely purchase again.

Helpful?2P0LE98T4IU013587367132
Sep 1, 2023
Confused
5 out of 5 stars review

Woke up confused

This is a great mattress. I normally have trouble sleeping so this morning I was tired, got my son up and in the shower as he was gone I laid on his bed with this mattress. I fell asleep so easily and crashed hard. I woke up confused. I had a dream that I needed to take my son to the hospital, woke up and almost took him to the hospital. So yeah this is the mattress I will be upgrading to. Hopefully I can return my $2k mattress for this bit of bliss.

Helpful?2P0LE98T4IU013587367132
Jul 9, 2023
SourabhPandit
1 out of 5 stars review

Wrong description - Back pain likely for most ppl

I just bought this last week. It says medium firm in description but it is anything but. It is too soft. One sleeps on it for 3 nights and back pain starts. I wonder if I I could return it and exchange it for a real mattress that has some support at all.

Helpful?2P0LE98T4IU013587367132
reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 8, 2021
motomomma
3 out of 5 stars review

Amazingly comfortable but…

I loved this mattress for about 60 days BUT at about 2 months of owning this, the foam inside started to yellow and come through the fabric casing-which is not washable. It looked awful. Thankfully Sams has a 90 day return policy BUT you cannot take it back to them so you are stuck paying $100 to have it hauled away so you don’t really get a full refund. If you don’t care how it looks, but it and get good sleep. If you do, choose something different.

Helpful?2P0LE98T4IU013587367132
Dec 29, 2023
Lee
2 out of 5 stars review

So hot!

The biggest problem I have is this mattress does not cool at all. I bought this in summer and itwas hot. I thought it might be nice in winter, but I am still waking up sweating horrendously. Also the mattress is quite soft and trying to turn to my side I feel like im trapped in a giant marshmellow. I really wanted to live this mattress, but this mattress was a great let down.

Helpful?2P0LE98T4IU013587367132
Dec 13, 2024
Jackie
3 out of 5 stars review

Sinkhole - Member's mark hotel premier mattress

I purchased the Member’s Mark Hotel Premier Collection 12-Inch Gel Memory Foam Mattress (Full size) on May 27, 2024 for my son's room. A week ago, I discovered he was sleeping on the floor without mentioning any discomfort with the mattress. On December 6, 2024, I bought a new bed frame because I hadn't’t purchased a box spring. Initially, I noticed the head of the mattress was lower than the foot, which I attributed to it being new. Now, there’s a sinkhole forming at the head of the mattress. While the mattress has a weight limit of 300 lbs and my son weighs approximately 274 lbs, I am unsure if this is contributing to the issue.

Helpful?2P0LE98T4IU013587367132