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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,317 ratings1,507 reviews
  1. 5 stars69% (2,303)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (265)
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Showing 1,121-1,130 of 1,507 reviews
Mar 22, 2025
Mom Tx
1 out of 5 stars review

Cover is defective

Finally slept on this bed for a week and the cover to mattress is loose and lumpy. I will be contacting customer service for a replacement or refund.

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Nov 6, 2021
Scott
1 out of 5 stars review

Verified Purchase

Not so great

This is a great mattress for an extra bedroom that rarely gets used. It is not a good mattress for everyday use.

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Aug 8, 2025
Arsalan
2 out of 5 stars review

LOW QUALITY, GETS TOO HOT

I ordered a ( FIRM ) and as soon as you lay on it you start sinking in immediately! Very low quality mattress. Get's very HOT after an hour to the point you start sweating. very uncomfortable. save your money and buy something better.

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Aug 28, 2025
anonymous
2 out of 5 stars review

No support

Had to return.. no support my husband cat and I were all on top of each other in the middle. Could be good for a single person I guess. Got the cheaper coppercool mattress and it’s way better

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May 23, 2025
dar
4 out of 5 stars review

MM mattress

I purchased a medium plush twin mattress. If i had to do it over, id probably go hard plush twin. It is quite soft but very comfortable. It is great for my hips and lower back.

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Jan 22, 2026
BRIAN
2 out of 5 stars review

Very Disappointed

Mattress has developed lumps and wrinkles. Very disappointed .

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reply from Member's Mark Team

We are sorry you are disappointed with your mattress, BRIAN. You can contact Member Support at (888) 301-0332 and they will do their best to make this right for you.

Feb 23, 2026
Madelyn
1 out of 5 stars review

So soft… feel like a bean bag

Terrible! It's so soft for medium firm! Support 50 pound kid at best….

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Feb 24, 2026
Madeleine
5 out of 5 stars review

THE BEST MATTRESS EVER TO HAVE BLESSED SAM'S CLUB . THANK YOU!!!!

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Jul 15, 2024
Great Sleep
5 out of 5 stars review

My watch sleep app

My mattress didn't smell and expanded as advertised. Oh and it's firmness was perfect for me. 6' and 240lbs. My sleep app showed 1st nite and every nite since slept on my quality and length of sleep has noticeably improved.

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Apr 27, 2021
Ram
2 out of 5 stars review

Too Soft - Not the one I expected

Way too soft. I have the Serta 10" mattress bought in Sams Club which is more firmer than this 12" one. We need to get up to change our position of sleep and goes down if you lean on the back on the head rest. Returning it asap

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