Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,328 ratings1,513 reviews
  1. 5 stars69% (2,312)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

Member photos

  • +79 images
Sort by |
Showing 91-100 of 1,513 reviews
Nov 15, 2025
Lisa
4 out of 5 stars review

Verified Purchase

Keeps shape but conforms when on it

Just enough softness without being to firm… only complaint is that has a slight loose, wrinkle that didn't fill out completely but doesn't effect comfort…. To heavy and a little difficult( once out of box ) to exchange

Helpful?2P0LE98T4IU013587367132
Nov 28, 2023
BG
1 out of 5 stars review

Verified Purchase

Not a good mattress…

Not happy. It says medium firm but it’s too soft and uneven. It’s either you slide on the side or pushed in the middle. Made my husband’s back pain worse and gives us body pain. We end up having to sleep in our guest room.

Helpful?2P0LE98T4IU013587367132
Oct 14, 2025
Kat
4 out of 5 stars review

Verified Purchase

Memory foam mattress

I wish they had mattresses set up to test for firmness. Our mattress was a little too soft. It's very comfortable to sleep on, but when you sit on the edge it feels squishy. We purchased the medium firm.

Helpful?2P0LE98T4IU013587367132
Dec 23, 2020
RJLEM
5 out of 5 stars review

Verified Purchase

Comfortable and great beat the price.

The mattress is comfortable and fits my needs in a spare bedroom. I have napped on it several times and have really found it worth the price. I am thinking about ordering a King size mattress for my masterbedroom.

Helpful?2P0LE98T4IU013587367132
Oct 27, 2025
Karen W
5 out of 5 stars review

Verified Purchase

Comfort in a box!

I was skeptical about the mattress in a box, but when we unpacked it and placed it on our box spring, it expanded and was surprisingly comfortable! We love it as it provides a good night's sleep!

Helpful?2P0LE98T4IU013587367132
Dec 31, 2025
Brandi
5 out of 5 stars review

Verified Purchase

Memory foam mattress

My husband and I got this mattress for our son. He absolutely loves it. Money well spent. He's a bigger kiddo and the mattress seems to be holding up great. I wish I didn't spend $1,000 on the mattress I got and bought this one for me as well.

Helpful?2P0LE98T4IU013587367132
Nov 26, 2022
Teresa
1 out of 5 stars review

Verified Purchase

Very soft, not medium-firm

Bed is supposed to be medium-firm. It is real soft. When we unrolled it, there was a gold of fabric that will not lay flat. We are returning this mattress.

Helpful?2P0LE98T4IU013587367132
Aug 7, 2022
K White
5 out of 5 stars review

Verified Purchase

Easy and comfortable

Very easy to deal with. Delivered to our home and then open box. Unroll and cut plastic, wait for the mattress to inflate. Very comfortable. We own a king and two queens now.

Helpful?2P0LE98T4IU013587367132
Mar 21, 2022
Amber
5 out of 5 stars review

Verified Purchase

Buy it.

It is very comfortable. Didn't have a smell as some other reviews mentioned. We left it to "rise" for 48 hours. First night on it, I slept all through the night, which I haven't done in years. It's not too soft or too firm.

Helpful?2P0LE98T4IU013587367132
Nov 5, 2023
Lynette
1 out of 5 stars review

Verified Purchase

Don't buy this!

This not what is advertised. If you are looking for medium firm this is not it! It's like sleeping on the pillow. It totally flattens when you lay on it. We end up laying on the slats of the bed. We are getting rid of as soon as possible.

Helpful?2P0LE98T4IU013587367132
reply from Member's Mark Team

We appreciate your honest feedback on our mattress, Lynette. It can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.