We purchased 3 water bottles in different styles and so far 2 of 3 have broken within 2 weeks of use. The first thing to break is the rubber carrying handle which occured within 72 hours, eventually the mouth piece flip top mechanism breaks. My 3 year old dropped her bottle inside a retail store today and the bottle cracked in half causing total damage. Unfortunately toddlers can be clumsy so I don't recommend this item due to it's lack of strength and durability for everyday use. It is aesthetically pleasing and matches our Bentgo bags and lunchboxes, however, we will not be purchasing the drinking bottles again. For the price it is marketed we expected a much better quality product. We find similar priced items made with rubber coated stainless steel so that's what we have now purchased. I don't recommend wasting money with the water bottles, they will eventually break.

My child like that everything is in one place and I enjoy only having to wash one container. We experienced an issue- the insert cracked when I dropped it in the sink while washing. Customer service was very helpful and a replacement insert is scheduled to arrive in a few days.

My kids (5 and 3) have been using Bentgo kids lunchboxes for the last 2 years and they're absolutely perfect! Super helpful to have spots for all their different things without having them touch :) I emailed customer service about a broken latch and they're quick to respond and able to replace the broken box under warranty. I've already recommended these to other parents and will continue to do so!

I bought a couple Bentgo kids lunch boxes for my daughter about a year ago. They are the best. They don't leak, and have enough space for her whole lunch. I had a couple minor issues with the boxes after purchase and contacted support. They were super easy to deal with and took good care of me. Would highly recommend

The patterns are so fun, and my kids love packing their lunch! The container comes apart easily for cleaning. Took off 1 star only because the rubber border on the top of the box may distort in the dishwasher, but once you figure out how to lay it so the prongs aren't touching the rubber it's all good. I'd definitely repurchase this!

Grandchild has difficulty opening latch. I tried to tell her to put one hand flat on the box while opening the latch. However it is stiff and so she holds it upright and the food spills out. By the way she is 4 yrs old.and why don;t you have videos of young children demonstrating instead of adults. Also the carousel print doesnt have a matching pin bag only the purple

This lunch box has been used every day all year and it works very well. No leaks at all and the compartments are perfect for separating main lunch from snacks and dessert. The tray comes out and is very easy to clean. I'll occasionally put that in the dishwasher as well but usually hand wash. The outer shell is also fairly easy to clean when it needs it. That is always washed by hand.

My son has been using this lunchbox for about a month at school. I noticed an issue with the lunchbox and messaged customer support just for some help on how I could just fix the lunchbox without replacing it. I received a quick reply with some tips and tricks to try to resolve the issue. Unfortunately, it didn’t work. However, I was pleasantly surprised to have been offered a free replacement, which would be received in just a few business days. The customer support staff really went above and beyond to resolve the issue! My son loves this lunchbox because it has fun compartments, a fun design, and it doesn’t spill! Highly recommend both the product and the company.

We had an issue with a Bentgo box we had purchased. I contacted customer service. They got back to us so quickly and we’re so kind and understanding. My daughter loves this lunch box so much. The unicorns are super cute and the compartments are the perfect size. I will be buying more when my other daughter reaches school age

I got two of these for Christmas gifts and we love them. My boys are 6 and 7 and they are a great size and easy to use. I got the dark blue shark and the green Dino skeletons. My only complaint is that the lighter rubber parts of the Dino box easily gets discolored by any red sauce, mustard, etc. And I cannot get it to come off so it always looks dirty and we've only been using it for 4 weeks. The shark one has a little bit of discoloring on the inside but not as noticeable.