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Customer reviews for Bentgo Kids Prints Lunch Box & Water Bottle Set, Choose Color for
Bentgo Kids Prints Lunch Box & Water Bottle Set, Choose Color
4.7 out of 5 stars
stars1,475 ratings1,364 reviews
  1. 5 stars80% (1,178)
  2. 4 stars13% (191)
  3. 3 stars3% (49)
  4. 2 stars2% (26)
  5. 1 star2% (31)
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Showing 811-820 of 1,364 reviews
May 14, 2023
ViniOli
1 out of 5 stars review

Broken within 2 weeks

We purchased 3 water bottles in different styles and so far 2 of 3 have broken within 2 weeks of use. The first thing to break is the rubber carrying handle which occured within 72 hours, eventually the mouth piece flip top mechanism breaks. My 3 year old dropped her bottle inside a retail store today and the bottle cracked in half causing total damage. Unfortunately toddlers can be clumsy so I don't recommend this item due to it's lack of strength and durability for everyday use. It is aesthetically pleasing and matches our Bentgo bags and lunchboxes, however, we will not be purchasing the drinking bottles again. For the price it is marketed we expected a much better quality product. We find similar priced items made with rubber coated stainless steel so that's what we have now purchased. I don't recommend wasting money with the water bottles, they will eventually break.

Review from Bentgo
Helpful?3REGDKSESMOI13587223700
reply from CS

Hi ViniOli, Thank you for purchasing our Bentgo Kids Water Bottle and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 15, 2022
Gab_H
5 out of 5 stars review

My child enjoys using her Bentgo

My child like that everything is in one place and I enjoy only having to wash one container. We experienced an issue- the insert cracked when I dropped it in the sink while washing. Customer service was very helpful and a replacement insert is scheduled to arrive in a few days.

Review from Bentgo
Helpful?3REGDKSESMOI13587223700
Jun 27, 2023
Sarah
5 out of 5 stars review

Wonderful kids' lunch box!

My kids (5 and 3) have been using Bentgo kids lunchboxes for the last 2 years and they're absolutely perfect! Super helpful to have spots for all their different things without having them touch :) I emailed customer service about a broken latch and they're quick to respond and able to replace the broken box under warranty. I've already recommended these to other parents and will continue to do so!

Review from Bentgo
Helpful?3REGDKSESMOI13587223700
Sep 10, 2022
Zeeman
5 out of 5 stars review

Great lunch box & customer service

I bought a couple Bentgo kids lunch boxes for my daughter about a year ago. They are the best. They don't leak, and have enough space for her whole lunch. I had a couple minor issues with the boxes after purchase and contacted support. They were super easy to deal with and took good care of me. Would highly recommend

Review from Bentgo
Helpful?3REGDKSESMOI13587223700
Aug 18, 2023
orpe
4 out of 5 stars review

Cute patterns!

The patterns are so fun, and my kids love packing their lunch! The container comes apart easily for cleaning. Took off 1 star only because the rubber border on the top of the box may distort in the dishwasher, but once you figure out how to lay it so the prongs aren't touching the rubber it's all good. I'd definitely repurchase this!

Review from Bentgo
Helpful?3REGDKSESMOI13587223700
Sep 26, 2022
granolabar
4 out of 5 stars review

Some Good features

Grandchild has difficulty opening latch. I tried to tell her to put one hand flat on the box while opening the latch. However it is stiff and so she holds it upright and the food spills out. By the way she is 4 yrs old.and why don;t you have videos of young children demonstrating instead of adults. Also the carousel print doesnt have a matching pin bag only the purple

Review from Bentgo
Helpful?3REGDKSESMOI13587223700
Nov 29, 2023
David
5 out of 5 stars review

Perfect size for our 7 year old

This lunch box has been used every day all year and it works very well. No leaks at all and the compartments are perfect for separating main lunch from snacks and dessert. The tray comes out and is very easy to clean. I'll occasionally put that in the dishwasher as well but usually hand wash. The outer shell is also fairly easy to clean when it needs it. That is always washed by hand.

Review from Bentgo
Helpful?3REGDKSESMOI13587223700
Oct 5, 2023
MomOf2
5 out of 5 stars review

Excellent product and even better customer service

My son has been using this lunchbox for about a month at school. I noticed an issue with the lunchbox and messaged customer support just for some help on how I could just fix the lunchbox without replacing it. I received a quick reply with some tips and tricks to try to resolve the issue. Unfortunately, it didn’t work. However, I was pleasantly surprised to have been offered a free replacement, which would be received in just a few business days. The customer support staff really went above and beyond to resolve the issue! My son loves this lunchbox because it has fun compartments, a fun design, and it doesn’t spill! Highly recommend both the product and the company.

Review from Bentgo
Helpful?3REGDKSESMOI13587223700
Jul 28, 2023
Georgie2018
5 out of 5 stars review

Excellent customer service

We had an issue with a Bentgo box we had purchased. I contacted customer service. They got back to us so quickly and we’re so kind and understanding. My daughter loves this lunch box so much. The unicorns are super cute and the compartments are the perfect size. I will be buying more when my other daughter reaches school age

Review from Bentgo
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Feb 2, 2024
Mama K
4 out of 5 stars review

Love them but don't get the light ones...

I got two of these for Christmas gifts and we love them. My boys are 6 and 7 and they are a great size and easy to use. I got the dark blue shark and the green Dino skeletons. My only complaint is that the lighter rubber parts of the Dino box easily gets discolored by any red sauce, mustard, etc. And I cannot get it to come off so it always looks dirty and we've only been using it for 4 weeks. The shark one has a little bit of discoloring on the inside but not as noticeable.

Review from Bentgo
Helpful?3REGDKSESMOI13587223700