Customer reviews for Ello Emma 14 oz. Stainless Steel Water Bottle, 2 Pack, Choose Color

Customer reviews for Ello Emma 14 oz. Stainless Steel Water Bottle, 2 Pack, Choose Color for

Ello Emma 14 oz. Stainless Steel Water Bottle, 2 Pack, Choose Color

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4.5 out of 5 stars

stars309 ratings140 reviews

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Showing 111-120 of 140 reviews

Sep 21, 2021

Auntie M

5 out of 5 stars review

Verified Purchase

Bottles

easy to clean & fill

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Apr 26, 2023

5 out of 5 stars review

Verified Purchase

Thanks

Great

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reply from Ello Customer Support

Hello from Ello! Thanks for being a valued customer of our brand and for your positive feedback. If you have any further questions please email us at support@elloproducts.com.

Sep 3, 2021

Bonnie

4 out of 5 stars review

Verified Purchase

Got for my grandchildren and they like them

Good size for kids

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Aug 19, 2024

1 out of 5 stars review

Great at first but disappointing

I bought these a month ago and one of the bottles no longer clasps shut. There is nothing interfering with the latch, nor are pieces broken off. Wish I could exchange for a new set, but the colors I chose are now sold out. Will consider more durable choices in the future.

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reply from Ello Customer Support

Hi DS! We're so sorry to hear that your bottle is no longer clasping shut! We want to make sure you're back to sipping in no time, and with our Lifetime Warranty, we're here to help. Please reach out to us directly at support@elloproducts.com, and we'll take care of the rest!

Jun 11, 2021

ikai

5 out of 5 stars review

great!

Fantastic. Kid loves it. And it hasn’t broken despite being dropped a few hundred times. A few downsides in design. Water sprays out the straw when opened sometimes. A little tough to clean inside of the lid. And it leaks if tipped upside down, which isn’t a flaw but just good to know.

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Aug 25, 2021

Mimi19

1 out of 5 stars review

Verified Purchase

Childlike

Cute but more suited for a child with the straw and plastic drinking spout. Will be returning.

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reply from Supplier Response

Hello from Ello! First of all, please accept our apologies for your disappointing experience with our Emma water bottle. The Emma is a kids water bottle! We'd like to make this right. Please email support@elloproducts.com for assistance.

May 13, 2025

Abby

1 out of 5 stars review

Leaked on Day One

Both bottles leaked from where the lid screwed onto the bottle. Waste of money.

Helpful?

reply from Ello Customer Support

Hello from Ello!<br /><br />We're sorry to hear you're experiencing a leak issue with your Emma Bottles. It sounds like there might be a defect in the internal gaskets on the lid. If you reach out to us at support@elloproducts.com, we'd be happy to send you replacement lids.

Aug 27, 2021

3 out of 5 stars review

Verified Purchase

Lacks Handle

Would give more stars, but they lack some sort of handle to carry or hook onto a bag.

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Oct 20, 2021

Nicki

2 out of 5 stars review

Poor Lid Design

These are such cute water bottles but we’ve had five of the lids break! They are not durable when they fall on the ground and the plastic lid breaks and won’t close properly.

Helpful?

reply from Supplier Response

Hello from Ello! We're sorry to hear about your lid. It should not have broken so easily. We'd like to make this right! Please email support@elloproducts.com for assistance.

Apr 16, 2021

maria

1 out of 5 stars review

lids broke within a month of purchase

These bottles were great but within a month of normal wear and tear the lid latches broke and are not replaceable. Bottles are pretty useless if you can’t close them.

Helpful?

reply from Supplier Response

Hello from Ello! We're sorry to hear about your lid. It should not have broken so easily. We'd like to make this right! Please email support@elloproducts.com for assistance.