I purchased this product and was on the schedule everything was good until the week of delivery. Freight company pushed back delivery date multiple times. Took the day off work to ensure the delivery arrived on time. Perfect arrived day before install. Confirmed with Goconfigure the night before. Spoke with installer. Everything is good. Day of install, the installer Phil went MIA. I called and texted him 25 times, no response. Goconfigure contacted him, no response. Now im stuck with 1200 pounds and 8 boxes blocking my driveway. No care or urgency now that they have my money.

This was an addition to our patio and it really brought everything together. It is a very nice product and we didn’t have any issues with the assembly. The only issue we had was not knowing the posts would be hollow, we were hoping for solid for stability and durability. Otherwise it was comparable and did its job.

We did an "unboxing" and part sorting as a family to begin our barnraising of the Norwood Gazebo. With the exception of a few holes that needed a bit of drilling to ease the alignment the kit went together well over the course of about 4 days during a wave of 90 degree weather. My wife and young adult children all joined in the project and the experience was enjoyable overall. The quality of the cedar wood components and the hardware and exceptional brackets made the kit a great value. The design and engineering are superior and make the Norwood Gazebo a wonderful and practical addition to our property and outdoor lifestyle. Highly recommended!

I looked for several weeks to find this product. Everyone seemed to be out of stock. I located it out of state and had it shipped to me. No major complaints. Fit and finish is excellent. all the parts are of very high quality. I added the bench swing and some LED string lights. This is a great addition to my backyard!

[This review was collected as part of a promotion.] Bought this in July and put it together by myself (had help sliding on roof panels) over a week, working on it 2-3 hours each day. Between the price, quality, value, and how it looks I don't think you'd find a better deal anywhere. I took my time, double checked the instructions, and it all came together.

We bought this a month ago and built and installed it a few weeks ago. Exactly what we were looking for and the construction is very solid. Fits a 5 pcs conversation set perfectly. Looking forward to enjoying the summer under the new gazebo. Assembly is a little involved and you will need a few friends to help when it is time to stand it and assemble the two halves of the frame. You will also need at least one friend to help put the roof panels up.

[This review was collected as part of a promotion.] We were looking to update our backyard for more outdoor living space, and saw the Norwood Gazebo. We wanted something sturdy enough to handle the weather in the northeast (rain, wind, snow, heat), and this was it. We cannot be more thrilled with how it turned out. All of our friends love it! It took a few weekends to set up, and I would say to have 3 people help to set it up. I love it, and cannot wait to keep using it!

I spent a year looking at budget options for shade in the backyard before finally deciding to splurge on the Norwood 10x12. Glad I did. Assembly was pretty straightforward, there were a couple spots where the boards were warped or the holes were a bit out of tolerance and I had to drill them a bit larger to make things line up, but that's to be expected with wood. I did most of it myself, and then recruited a few friends to help me stand it up and complete the final steps. Would recommend at least 3 helpers for standing it up and getting the roof panels on. Could be done with fewer, but more makes it much easier. Finished it with Australian Timber Oil. Looks great, nice and sturdy. The building inspector referred to it as "handsome."

We love our 10X10 Norwood Gazebo. All of the pieces were packaged well to prevent shipping damage, and the steel roof panels were even in a protective wooden box. The five shipping boxes were clearly labeled on the outsides and the packing slips in each box showed which pieces were in the box, making it easy to find the needed pieces during assembly. All of the hardware (including extras) was packaged in clearly marked bags, and each wooden piece was clearly marked on the ends. (I suggest laying out the hardware packages on a table - out of the wind - in numerical order. And if you can't find a certain bag, look again because it's there somewhere.) Assembly instructions were excellent, and there is also a helpful animated video to help understand the assembly. Assembly takes some time because of the number of bolts and screws, but that attests to the quality and strength of the gazebo. I was able to assemble the gazebo myself except for assembling the two end pieces together (three of us, twenty minutes) and sliding the roof pieces up on top (two of us, ten minutes). The finished gazebo is very attractive, high quality, and strong. I would definitely recommend this gazebo.

I have been researching these for actually years. Finally decided to buy this one. Absolutely the right choice. The packaging was fantastic nothing got damaged in shipment. The incredible thing is the engineering of this. It takes time but goes together perfectly. Everybody who sees it cannot believe how nice it is. I called for a question and the customer service was just as good as the product. I am real happy with the entire purchasing decision!