I purchased this product and was on the schedule everything was good until the week of delivery. Freight company pushed back delivery date multiple times. Took the day off work to ensure the delivery arrived on time. Perfect arrived day before install. Confirmed with Goconfigure the night before. Spoke with installer. Everything is good. Day of install, the installer Phil went MIA. I called and texted him 25 times, no response. Goconfigure contacted him, no response. Now im stuck with 1200 pounds and 8 boxes blocking my driveway. No care or urgency now that they have my money.

I’ll keep it simple: after buying and returning a cheaper product from a local big box store, the quality surprised me. Excellent! There was one miscut piece in the boxes and it was Fedexed to me the same day I called. The city inspector was very complimentary about the quality of the final product. We love the new area and feeling it created in our yard. Love it!

We got this at the beginning of June 2023. It’s beautiful my husband and I put it together ourselves once we found instructions in box 3 LOL it wasn’t that difficult it took us like 4-5 days were 64 and 70 years old but in good shape our oldest son came to help with the roof panels there not real heavy just kinda awkward for the 2 of us but it’s done and looks amazing only real issue we had was a little roof leaks screws just needed to be tightened down more my husband was worried about ripping the rubber washer if he did them to tight but once he tightened them more all up no more drips .instructions for overlapping roof ribs kinda hard to understand . On page 44 measuring from the rib not the edge hard to understand . We opened all boxes first and layed everything out according to part numbers it made thing way easier to find . We’ve had several parties under it already everyone LOVES IT !

The kit arrived at an incredibly busy time for me. We had just moved and I had many tasked to complete before leaving the country for two weeks. On Sunday night I decided my slate was open for Monday so I began reading and trying to understand the assembly instructions. Monday at 5:00 AM I began unboxing and stacking pieces in a logical placement. With a few breaks to recover from the heat, I had the gazebo erected and fully complete at 7:30 PM. We are thrilled with how this looks and are now excited to return to out home in 7 days to begin enjoying this idyllic space created under our Backyard Discovery 16x12 Norwood Gazebo. What a wonderful addition to our yard.

[This review was collected as part of a promotion.] I bought this 14x12 Norwood kit a couple of months ago and recently got a chance to put it all together. I just followed the instructions that came with the unit and it went together relatively easy. I do have some building experience so that helped. This is a beautiful, structurally sound unit. Very pleased with how it came out.

After purchasing and losing many pop up gazebos to the wind, we finally took the leap and bought this heavy duty wood gazebo. We couldn't be happier!! The icing on the cake is having the charging station. We hung Edison lights and it looks so pretty at night! Would definitely recommend.

We just got our 12x20 and are almost done with the assembly. The booklet and the app provide very clear instructions on putting it together. That is incredibly helpful. My husband and I have mostly done the work but because it’s springtime, the weather has been our obstacle. We love it so much already that we purchased the grillzebo to match. My son graduates high school in May and we are looking forward to celebrating with him on the new patio with friends and family. We will finally have an outdoor space we have looked forward to for years.

Bought this kit to replace an old metal frame rusted out pergola, was love at first sight when I saw timber frame inspired pictures. Build it slowly with help from my two sons, so proud to say I build the roof grid all by myself, a 66 year old lady. I also stained it with Cabot's Heartwood sealer which is the most beautiful color. We were so worried about getting the roof up there in the limited space but it just went up perfectly on the first attempts. Then I took it the rest of the way to perfect- added rain gutters, sun curtains, ceiling fan, Alexa and over 500 fairy lights and Edison bulbs. Could not be happier with the finished product, it was been a really great summer project. Thank you, Backyard Discovery!

[This review was collected as part of a promotion.] We purchased two of these gazebos for the HOA park. They made a great addition and look really nice. Excellent looking construction. The team of assemblers put them together expediently. One post came with some shipping gouges and customer service was quick to send out a replacement. Forgive the white specks in the photos, we are getting ready to test the snow load. Now we just need to find someone who can build a matching unit 24x12.

[This review was collected as part of a promotion.] We recently poured a large concrete patio to replace an old deck. We purchased the Brindlewood Gazebo to add a place to escape the strong sun in the summer. We were very pleased with the entire process. Fast delivery, easy assembly, and it looks amazing. We highly recommend. Note: The majority of the build was done by one person. We enlisted help of a couple friends to place the roof and lifting of the frame.