I’ll keep it simple: after buying and returning a cheaper product from a local big box store, the quality surprised me. Excellent! There was one miscut piece in the boxes and it was Fedexed to me the same day I called. The city inspector was very complimentary about the quality of the final product. We love the new area and feeling it created in our yard. Love it!

[This review was collected as part of a promotion.] We had purchased a Backyard Discovery playset in the past and were happy with the product so when looking do build a pavilion we decided to order this one. We live in Northern Minnesota and wanted something attractive and sturdy enough to withstand the snow. My husband opted to stain each piece prior to building it, we put it together ourselves, we couldn’t be happier with the results.

[This review was collected as part of a promotion.] I have had my gazebo for about six months and I love it!! We are always using it. It was so easy to buy, track and we paid fir it to be assembled. Highly recommend if you pay fir assembly..not only professional installed but at an excellent price.

[This review was collected as part of a promotion.] Easy to understand manual instructions along with the app. I suggest you use them both together. We were able to build this with myself and my husband but strongly suggest others to assist when operating the post. Didn't realize in order to be under warranty you have to stain or seal the wood every year for 5 years. We have received many compliments about the beauty of the pavilion. Overall we are very pleased with how it turned out.

We were looking for a Gazebo solution that could withstand our extreme winters and high snowfall and this one looks very sturdy. The parts were very well identified and packaged (each hardware pack had at least one extra piece so if you stripped or damaged one, you had a spare). The instructions are a dream to use (when I didn't understand a process, I watched the "BILT" video instructions and those had the extra details I needed). The steps are organised and thorough. Yes, there are steps where you definitely need 2 or 3 people, but these steps are identified so you can arrange help beforehand. We are very pleased with everything about this product and would highly recommend this to anyone. Everything about this gazebo, the packaging, instructions, precision and even the fact that there is an extra of every nut an bolt (for emergencies ;-)). I have constructed many items in my life, but this HAS to be the best and relatively easiest I've experienced. I'm a fan!

I looked for several weeks to find this product. Everyone seemed to be out of stock. I located it out of state and had it shipped to me. No major complaints. Fit and finish is excellent. all the parts are of very high quality. I added the bench swing and some LED string lights. This is a great addition to my backyard!

We purchased this to provide shade and protection on our property in the Wyoming mountains, and have enjoyed it thoroughly since we have had it up. We chose this for the structural ratings given, and after completing the assembly, am confident that the structure will meet and exceed expectations!. The directions were great and easy to follow, and everything lined up perfectly! It is as appealing as it is sound. Highly recommend!

[This review was collected as part of a promotion.] We’ve had our Norwood Gazebo for nearly six months now and we love it. It is beautiful and functional and provides us with great shaded hang out area in our backyard. My only reservation with this product is the price. There are other cheaper options out there but we decided to go with this one figuring “you get what you pay for”. The roof has received dents from hail but no major problems. And it has handled several medium snows already as well (CO).

When we moved in, we just had a basic 10x12ft patio slab. We immediately knew we needed a covered area to enjoy our backyard. This gazebo was the perfect solution! We love it and sit out back often! We strung lights and they look great. We love that the gazebo has the power option! It has really upgraded our home! We did have issues with the assembly option we purchased through Sam’s Club and ultimately had to find our own assembly company. It took two guys about 8 hours to complete.

Very well made and sturdy. Well worth the money. Follow the instructions and you'll have it built in a day. Takes two to put together, but need minimal 3 to put roof up. Make sure you secure one of the roof panels, before putting up the second one. I didn't do this and it slid off. Was able to repair and paint, but was not happy. It was my fault, because I did not follow instructions and put screws in to secure it before putting second roof panel. You don't have to climb on top of the roof. Saw it on a video and was worried, but you don't have to. The most time consuming part of install was the amount of hardware.