I bought this about a month ago and built it myself following the detailed instructions. Had a couple of doubts and called Backyard discovery technical support. Mae was excellent in answering my questions and providing some extra supplies in a very timely manner. I couldn't be happier with the results.

My carpenter friend and I just finished erecting this building. Not only is it beautiful above my swim spa, it so well constructed. I firmly believe it will easily withstand the high winds and heavy snow as you advertise. We did not have to adjust any of the pre-drilled holes. The enclosed brackets are not flimsy sheet metal as you might expect. We are very pleased with the entire project. Would strongly recommend to anyone.

Quality of wood and hardware is very good...no chipped discolored wood and location of pre-drilled holes is accurate. Instructions are better than most others and have detailed steps and pictograms of assembly with ballooned enlargements for clarity. Wood and hardware are all marked and accurate...pre-assembly is critical to success - group all like wood parts and organize hardware by number and your assembly will be efficient.

We bought this a month ago. I took my time putting it up but we have been out under it every night since. The directions were very easy to follow and the holes all lined up perfectly. I was very impressed. I did have to alter the directions a bit, because I was building most of it alone, but the finished product is extremely sturdy and looks beautiful. Already have neighbors asking where we got it. I did shop around, and found Backyard Discovery to have a superior product and reasonably priced. I feel confident it will withstand a NH winter. I will let you know!

Tired of DIY gazebos that will not hold up to the Nevada desert winds? Time for a real gazebo! The Norwood is the mother-of-all-gazebos and will stand strong, through wind, rain, snow, and whatever else nature throws at it. Pro tip: Treat yourself to the "installation included" option and save your marriage and friendships. After all, you'll want those same people in your gazebo!

I was really impressed with how this went together. Everything lined up well enough, and was easy enough to put together. My only complaint is the roof. The roof isn’t designed for places that have heavy rain the metal roofing doesn’t extend long enough to shed water properly. Both ends also don’t have any roofing material over them, so they are completely exposed to the weather. The design for this roof is a poor choice. The edges are high, with no roofing material, then it drops lower to where the roofing material is, which causes the roofing material to not protect the wood. They should have just designed the roof as a regular roof.

[This review was collected as part of a promotion.] I purchased my Gazebo last Summer and have been enjoying it more than anything. The fact we can bbq and sit out back and not get beat down by the direct hit of the sun is a pleasure and my family and I are truly putting it to great use.

[This review was collected as part of a promotion.] I am very pleased with my 20x12 Norwood Gazebo Kit. The purchase process was efficient, the kit arrived in excellent condition, and installation instructions were very thorough. This is a great addition to my backyard, one that I'm sure I'll enjoy for years to come.

[This review was collected as part of a promotion.] It was delivered in late Sept, but sat in my driveway until early Nov. because I couldn't find someone to help me assemble. So I had some time off and decided to try it alone, and I'm glad I did. Everything is well labeled, all the components, and multiple bags of connectors and other parts. I set up all my sawhorses to stack and organize the amazing smelling cedar components. I commandeered my picnic table to arrange all the connector bags by type and number. I downloaded Bilt, and between it and the printed instructions, I made good headway putting things together over a few days. Then it came time to raise the Gable ends, which definitely needs at least 2 people to do. I drafted my fiance to help after work, and in the dark, we got it standing up and put together. Then, a few more days of working alone assembling all of the roof panels on the ground. I found and hired a local handyman to help me with lifting the roof panels into place and securing them and I'm glad I did. This is the most difficult part of the assembly, and it was at times frustrating and left us scratching our heads. The holes for securing the upper facia to the ridge rafter are poorly located, where you cannot use a power tool to drive the bolts. Furthermore, you have to support the roof panel while simultaneously screwing the bolts in by hand with the torx wrench, or else the load of the panel on the bolt as you try to screw it in makes it impossible. Finally, the bolts are being received by T-nuts inside the ridge rafter, and a few of those came loose to the point that the bolts weren't screwing into anything. Very frustrating, but we got just enough of them in to hold the panels in place. The first four panels are "easy" to place before securing, but the last ones on each side are difficult to fit. We also found that the holes in the rafter truss' did not match up with the holes in the roof rafters. More head scratching, eventually drilling/securing the truss' in place when we made sure that everything was keeping its correct dimensions. It took 2 of us 6 hours to place the roof, but we got it done. With the ladder still up, I drove a few 2.5" deck screws through the upper fascia boards into the ridge rafter to make sure the panels were well secured. I had to then travel for a week of work, so I have yet to place the ridge cap and drip edges, and as can be seen in the photos, snow has come to Northern Michigan. My car is clean underneath, and, despite the challenges in assembly, I am VERY PLEASED with the finished product. It looks better than ANY of the other pergolas I considered, and 90% of the assembly experience was perfect and easy. I look forward to many years of shade and dryness under it, and I am so happy I spent my money on a Backyard Discovery product.

This is absolutely a substantial and good looking structure. I'll be 80 in 5 months and I built this by myself (had 4 friends in their late 60's and 70's help put the roof panels up onto the trusses). I worked on it 5 hours a day for 5 days ; with the help of my Kubota. My wife and I are completely satisfied with the project; our boat has a place to stay.