Instructions were fairly easy to follow, installation was easy with the help of a few people and looks great put together. The impressive part is that since it was installed we've had two storms with at least 50 mph winds and one storm with 70 mph winds and the structure is intact and didn't move a bit. I had reinforced the roof a bit when installing and used some bigger anchors when connecting to the concrete but am impressed that this structure held up to the storms we've had.

We were looking for a Gazebo solution that could withstand our extreme winters and high snowfall and this one looks very sturdy. The parts were very well identified and packaged (each hardware pack had at least one extra piece so if you stripped or damaged one, you had a spare). The instructions are a dream to use (when I didn't understand a process, I watched the "BILT" video instructions and those had the extra details I needed). The steps are organised and thorough. Yes, there are steps where you definitely need 2 or 3 people, but these steps are identified so you can arrange help beforehand. We are very pleased with everything about this product and would highly recommend this to anyone. Everything about this gazebo, the packaging, instructions, precision and even the fact that there is an extra of every nut an bolt (for emergencies ;-)). I have constructed many items in my life, but this HAS to be the best and relatively easiest I've experienced. I'm a fan!

I bought this kit a few weeks ago, I must say that it is the best kit I have ever used! All parts were there and easily identified The directions were very clear and the app on the phone was also useful at times for clarity I built it in less time then estimated and impressed with the quality.

I researched different companies. None of then compared in quality. Sure you could spend less, but it would not be half the quality. The packaging is great. The lumber was in good condition. It is a big project. There are so many parts. Please keep everything organized. It probably should require 4 strong people, but helpers don't usually appear. My wife, son, and myself did the whole project in 2 days. I'm 54, my wife is 36, and my son is 13. The project goes together pretty straight forward. Have the correct tools and read twice. They do provide extra hardware in case you lose one. Overall we have been extremely thrilled. I would highly recommend.

I bought this gazebo and was amazed at the quality and details! It is really quite beautiful! The materials are high end and durable, I am very pleased with the gazebo! I am now able to enjoy spending beautiful evenings... rain or shine... in my yard watching nature!

We picked up the 16x12 Norwood to extend the coverage of our new stone patio. Everything arrived intake, all parts were labeled clearly, and instructions were very easy to follow. We are just normal homeowners (45 yrs old, owned our home for 20 yrs) and were able to fully assemble the gazebo ourselves. We did need a few extra hands to erect each half and it made it way easier to get the roof panels up when someone hands them up to you while you're on the ladder. We put our gazebo up on 20" concrete blocks to match the height of our existing patio cover. Can't be more pleased. We will update when we get all the accessories installed (lights, fans, etc.) Definitely would recommend this brand!!

Assembly of the two gable ends, the double rafter Center section, and side rails can be easily assembled by one person in a garage or shop setting and on a work table with space all around to complete the bolt ups of the posts and tails. The assembly instructions are quite easy to follow by most people and moving the sections to the concrete pad for tilt up and connection is possible by two people but three people is recommended for tilt up. Note: Organizing all the numbered posts, numbered rafters, rails, brackets, nuts, bolts, etc. beforehand is highly recommended to avoid errors. Assembling the wooden roof sections was also easy to install in a shop but squaring the roof panel section within the allowable tolerance was difficult, although the holes were pre-drilled. I would prefer to install the metal panels after the wood frame was in place on the roof to ensure it is squared with the erected structure. Roof Cap needs a better design. Provide more screws, nuts, bolts, etc!!

[This review was collected as part of a promotion.] We bought this in the spring and we love it! We love using our backyard, but if it's raining we would always have to run inside but not anymore. Now with our Norwood Gazebo we can stay cool on the hottest of days or dry when it rains!

We love the gazebo and had it installed by Sam’s. We didn’t know it at the time but the roofing metal had a blue film to protect it from getting scratched during shipment. The installer either didn’t know or just didn’t bother to take it off. Now it is coming off on its own and it looks terrible. I would give this product a 5 if it wasn’t for this issue with the plastic film. It is to get it the removed now.

I am amazed at the quality of the parts! My husband and brother put this together in a weekend and it looks amazing in our yard! We use this primarily in place of a garbage at our lake home, it is study and provides ample protection for our cars from rain and snow.