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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 221-230 of 1,512 reviews
Sep 23, 2024
Honest K
5 out of 5 stars review

Verified Purchase

Slept like I was floating on a Cloud!

Convenient to purchase and quick to set up. Extremely comfortable and has great support for your entire body. Would recommend if you are looking for an inexpensive but high quality mattress that you don't need a pickup to transport. Loved the convenience of the bed in a box and being able to carry it up a narrow staircase.

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Sep 28, 2023
Dougyaz
5 out of 5 stars review

Verified Purchase

Ultimate Comfort

Ultimate comfort from a mattress that is delivered rolled up. I’ve purchased others, brand names, and nothing compares to this mattress. Priced right at about $200- for the twin size, I needed a mattress that would be on a platform without a box spring. This is the one, at 12 inches thick it has great comfort and support. You need to open it and let it air out from the factory smell, which only lasts about a day, also giving it time to fully expand. Great purchase, great quality, pleasant dreams!

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Jun 4, 2025
SRL
1 out of 5 stars review

HORRIBLE SMELL!

Stinks so bad! Literally like rotten garbage! This was for a kid's room, I don't want him breathing this! I have it in a bedroom upstairs and the entire 2nd floor stinks..it hits you halfway up the stairs! I have been happy with other Sam's mattresses..but never again. And since it's unpacked there is no way I can ever get it into my car to return it. Do not buy!

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reply from Member's Mark Team

We apologize for the issue you are experiencing with your mattress, SRL. With any of our mattresses, there can be a "fresh foam" smell when it is first opened. We'd like to assure you that the smell is 100% non-toxic, even if it is very strong. If the smell hasn't dissipated in the first week of unpacking, please contact us at (888) 301-0332 and we'll be happy to assist you.

Jul 7, 2022
Krystal
1 out of 5 stars review

Verified Purchase

Woke up in pain! WAY Too Soft!!

I have always preferred a softer bed, pillow top was my go-to for years! This mattress is WAY TOO soft!! It gives zero support! My husband and I both woke up in pain every night we slept on this mattress. We had to return it because we just could not deal with the pain from it!! Even if you like a really soft bed, I would seriously consider a different mattress than this one!!

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Oct 10, 2023
CJ
5 out of 5 stars review

Verified Purchase

Purchased one, liked it so much we bought another

First we purchased one for our toddler’s big boy bed. After trying it out for a month we ended up buying another for our own bed. For a foam bed, it’s pretty great. I’d like to see the edges more firm but that seems to be a problem with foam beds in general.

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Feb 9, 2022
Amy
4 out of 5 stars review

Verified Purchase

Happy with it worth the money

Love the bed I own 2 a full and a queen the queen I had to get a replacement shortly after purchasing the zipper on the bottom of the cover did not zip came like that flipped over to try and zip but won’t work they replaced no questioned asked I’m really happy. They are not firm they say firm but they are quite soft you sink in them, i sleep every night in this bed I have no aches and pains it helps a lot.

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Jun 14, 2025
TND
3 out of 5 stars review

Full, Firm Purchased

We purchased a full-size, firm mattress for our spare room in February. It's now June. I waited to leave a review, so I had plenty of time to try it out. It is definitely not firm. I sleep on it 5 nights a week. It's soft, and your body sinks. It might be firm for a child, but anyone over 100 pounds would not say it's firm. Would not recommend or buy again. .

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Apr 2, 2024
Peggo
5 out of 5 stars review

Verified Purchase

Very comfortable bed

Wasn’t sure what type of a bed I wanted after sleeping on a waterbed for over 30 years. This bed met all my expectations and I’m glad I made the purchase. I ordered the king size and it does take two people to unroll it due to its size. I waited 48 hours as suggested and I’ve had no problems whatsoever. It’s a beautiful, cooling and comfortable bed to sleep on. So happy I made this purchase.

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Aug 25, 2024
Roma
5 out of 5 stars review

Verified Purchase

Get your memory foam bed

So far, it's great 👍 The mattress puffed up quickly right out of the plastic wrap. It might take a few days for my dad to get accustomed to the memory foam, but its better than the cheap mattress from those firm stores at every corner of town. I wish Sam's also sold a base or bunky board.

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May 4, 2021
Milk making mama
5 out of 5 stars review

Verified Purchase

Bed in a box

Purchased this bed in full size for my daughters room and was so pleased I replaced my queen size bed as well. It is plush to the touch but definitely more on the firm side. The bed looks amazing and expensive. Very impressed with what members mark has to offer with this bed. I ordered online and they brought it out curbside and loaded it in my truck. The box has wheels for easier moving. Unloading was easy and it didn't give off any toxic foam smells that sometimes beds in a box do.

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