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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,399 ratings1,536 reviews
  1. 5 stars70% (2,367)
  2. 4 stars12% (419)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 121-130 of 1,536 reviews
Jul 14, 2024
Kyle
2 out of 5 stars review

Verified Purchase

Not recommended for adults.

Very poor support for regular-sized adults. Adults sink through all the way to the bottom of the mattress. It’s not terrible for kids because of their weight, however.

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reply from Member's Mark Team

It can take a few days of expansion and use for the mattress to settle into its final firmness. If you find that the firmness doesn't meet your expectations even after this period, please feel free to take advantage of our Member's Mark 100% Satisfaction Guarantee and return it for a full refund, Kyle.

Aug 23, 2024
jab
1 out of 5 stars review

Verified Purchase

Firm but soft

Good mattress, but super soft for a firm mattress. Waiting for truck now for pickup to return. I think it was a return that was placed in the wrong box. It was stuffed in the box and not rolled like the illustration.

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Jun 23, 2025
JMS
5 out of 5 stars review

Verified Purchase

Great for guest room

We got this for a spare room and guests have said it is very comfortable. It was super easy to get home in my car and bring up to a small second floor bedroom.

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Aug 13, 2022
No name brand
5 out of 5 stars review

Verified Purchase

Save $1,000+ with this mattress

Excellent mattress so far, hopefully the foam will hold up. Extremely comfortable, supportive - you don’t sink in too much it feels like being on nice cooling fabric not a “foam pad” if that helps…

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Feb 15, 2024
Mike Wolfe
4 out of 5 stars review

Verified Purchase

Good Matress, great value

Comfortable firm mattress, with more edge support than a nectar. Normally purchase Casper, but this was immediately available, and hundreds less. Not light weight lol. Bought a 2nd one, if that says anything.

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Jun 15, 2021
Elizabeth
1 out of 5 stars review

Verified Purchase

Smells bad.

I bought this mattress but haven’t slept on it yet. It smells like glue or chemicals . I aired out the room , turned fan on, opened windows, put deodoranizer on plug and it still smells.

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Jun 19, 2024
GoPete
4 out of 5 stars review

Verified Purchase

Choose Firmness Wisely

Medium was pretty firm - my husband loved it and HATED the Firm. The Firm was like laying on a plank of pine wood with a blanket over it. The Ultra Plush works well for me - soft enough to sleep, where the medium was a bit on the firm side for me.

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Jun 18, 2025
Fannie
5 out of 5 stars review

Verified Purchase

Excellent Quality

Great mattress! Well made and this is our second queen purchase of same mattress. The medium firmness is just right. Feels plush and comfortable. Beats any high end $1000+ mattress. You won’t regret it. We use it on a platform and it’s perfect!

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Aug 25, 2022
rbd
4 out of 5 stars review

Verified Purchase

One end on both mattresses are sunken in

Mattress is comfortable. I bought 2 for each of my kids going to college. Although, the end of both mattresses are sunken in and will not totally flatten out like the top of the mattress. I suspect it is how they were packed.

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Nov 13, 2020
Diane B
5 out of 5 stars review

Verified Purchase

Wonderful mattress at a great price

This was our first purchase of a mattress in a box. Our guest slept on it for two nights and loved it. The cooling gel kept her cool throughout the night. This mattress works great on the Member’s Mark adjustable base.

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