The firm one is soft. Awful.

This mattress is made with cheap foam, the sides on corners have a dips!!!

Finally slept on this bed for a week and the cover to mattress is loose and lumpy. I will be contacting customer service for a replacement or refund.

Great design, firm and sturdy mattress, super comfortable no more back pain and thank you sam’s club for making High quality product!

How do they get away with saying this mattress is medium firm?! I can't imagine what a soft mattress must be like

Bought the medium firmness model and it’s WAY too soft. I don’t even trust the firm option now. Going to return and look at different brands.

Very comfortable, great for the price! Very pleased and going to buy another one for a guest bedroom.

Rating should be 4.5 stars. Very happy with this purchase. Haven’t had it long enough to rate it five stars

I bought this mattress for my grandsons when they come for weekend sleepover. It is very comfortable and they fall asleep almot instaantly

Ordered the wrong Members Mark memory foam mattress. Not very happy with the one I received. Pretty disappointed.