Thanks for taking the time to review your experience with the Brother FAX2840. We appreciate your feedback. I’m sorry to hear that you are having jamming issues with the Brother FAX2840. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000308_019 Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000694_002 Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000307_020 Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000309_018 Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000080_019 Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=fax2840_us_as&faqid=faq00000063_045 If you still have difficulties please contact Brother Customer Service at: https://www.brother-usa.com/support/FAX2840