Thank you for taking the time to share your experience. We are sorry to hear that the battery performance has fallen short of your expectations, especially in a modest-sized home where reliable runtime is essential for a smooth cleaning session. We understand how frustrating it can be when the product doesn’t meet your household needs, and your feedback is incredibly valuable in helping us improve. If you are open to it, our customer support team would be happy to look into possible ways to optimize battery usage or suggest alternatives that might be better suited for your space and cleaning habits. Please feel free to reach out to us at askdysonus@dyson.com. We appreciate your honesty, and we hope to have an opportunity to restore your confidence in our products. Wishing you comfort and great moments in your home, Dyson Marketplace Support

Hi there Scott, this is Tia from Dyson! We appreciate your review and are happy to assist you further. To clarify, all Dyson cordless vacuums are set to provide a maximum of 6-8 minutes of run time when used on the max setting. Max setting should only be necessary for picking up occasional stubborn dirt, such as when a potted plant is knocked over accidentally. We recommend using the standard power modes to achieve the longer run times designed for your machine.<br /><br />If you&#39;re in need of troubleshooting assistance with your Dyson V8 Origin cordless vacuum, we invite you to reach out to us directly at askdysonus&#64;dyson.com. Please be sure to include the serial number of your unit along with a brief description of the issues. We&#39;ll be happy to assist you further! <br /><br />Best wishes,<br />Tia<br />Dyson Customer Support

Hello, We hope you are doing well! thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson V8 Origin Extra Cordless Stick Vacuum. We recognize that this experience has not been up to your expectations, and we apologize for the situation you have encountered. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. Rest assured, we are here for you and will do our best to assist you with the best possible solution. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.