Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.Best wishes,Teanna Dyson Expert

Hello Dano, we are truly sorry to hear that your battery only lasted 15 minutes after a full charge, especially since you purchased it just a month ago. We completely understand how upsetting this must be, and we want you to know that we take your concern seriously. If you need further assistance, we encourage you to reach out to us directly by phone at 1-866-693-9766 or through Live Chat at http://ms.spr.ly/6427tFTQf. Our agent will be more than happy to assist you.

Thank you for sharing your feedback. We’re delighted to hear that you are very satisfied with your Dyson vacuum cleaner and would recommend it. Your positive experience means a lot to us, and we’re glad the product has met your expectations. If you ever have any concerns, please don’t hesitate to reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.

Thank you so much for sharing your feedback! We are thrilled to hear that your recent purchase has met your expectations and that you’re pleased with the performance. At Dyson, we strive to deliver innovative technology that makes a real difference in your everyday life, and it is wonderful to know we’ve achieved that for you. If you ever need tips or support to get the most out of your product, we’re always here to help. Enjoy your Dyson experience!

Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.Best wishes,Teanna Dyson Expert

Hi there, thank you for sharing your thoughts! We’re glad to hear you find the vacuum excellent, but we’re sorry the run time didn’t meet your expectations. Battery life can vary depending on the mode and attachments used, and we’d love to help you get the most out of your machine. Please reach out via live chat or give us a call—we’re here to assist.

Thank you for sharing your feedback. We’re sorry to hear that while you find the machine great, it stops working after about 10 minutes, which must be frustrating. Please reach out to us via live chat or call so we can look into this issue and provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.