Hi there, your review made our day! We’re so glad the Dyson V8 has been delivering excellent performance and is easy to handle. We appreciate you taking the time to let us know.

Thank you for sharing your feedback. We’re sorry to hear that while you find the machine great, it stops working after about 10 minutes, which must be frustrating. Please reach out to us via live chat or call so we can look into this issue and provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.

Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.Best wishes,Teanna Dyson Expert

Thank you for sharing your feedback with us. We’re truly sorry to hear that the product did not work well on your area rugs and understand your disappointment. Your feedback has been noted, and we appreciate you bringing this issue to our attention. We’d love the chance to make this right, please reach out to us via live chat or phone support, and our team will be happy to assist you further. Your satisfaction matters to us, and we’re committed to finding the best solution for you.