Hey there, Ducati. appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony

Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Hi there, We appreciate your open feedback. Your review helps us improve in areas where we've dropped the ball. Please contact us again. We'd like the opportunity to show you how valuable you are to us. When contacting us, Please have the serial number of your unit and a good phone number associated with your account, and we'll be waiting to serve you with all of our available options. Our Customer support line can be reached at 800-243-0000. ~Tanisha