Hey there. Thank you for taking your time in leaving us a review on your 27 cu. ft. Side-by-Side Refrigerator with Smooth Touch Ice Dispenser. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Anthony

Hi, there! Thank you for sharing your feedback on the LG 27 cu. ft. Side-by-Side Refrigerator with Smooth Touch Ice Dispenser, model LRSXS2706S refrigerator. We appreciate your honest review, as it helps us identify areas for improvement. We understand that having a deli/cheese drawer and more accessible veggie and fruit drawers are essential features for your convenience. Customer feedback like yours plays a crucial role in shaping our future product designs. Your positive remarks about the freezer are encouraging, and we're glad that aspect meets your expectations. We take your suggestions seriously, and I'll be sure to forward your comments to our product development team. We're always looking for ways to enhance our products and provide a better experience for our customers. If you have any more insights or further suggestions, please don't hesitate to let us know. Your feedback is valuable to us as we strive to improve and innovate. If you need any assistance, you can reach us at @LGUSSupport on Facebook or Twitter. Thank you for choosing LG, and we hope you continue to enjoy the excellent performance of our appliances. ^Danee

It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the LG 27 cu. ft. Side-by-Side Refrigerator with Smooth Touch Ice Dispenser, model LRSXS2706S. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee