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Sams Club
Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars430 ratings228 reviews
  1. 5 stars69% (296)
  2. 4 stars10% (41)
  3. 3 stars7% (28)
  4. 2 stars4% (19)
  5. 1 star11% (46)
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Showing 41-50 of 228 reviews
Nov 22, 2022
Sharon H
5 out of 5 stars review

Verified Purchase

Quality/Comfort

We used our trailer for our own pick up. Box was easy to move into home. Mattress exactly what we wanted & hoped it would be. Used Sam's because of their mattress refund policy (just in case).....NO return from this buyer! Quality & Comfort.

Helpful?3RB3SYAQS49L13585819481
May 7, 2023
Jason H
5 out of 5 stars review

Verified Purchase

Great mattress

My wife and I love this mattress. It’s super soft and a dream to sleep on. We had it shipped right to us and the packing was solid. This mattress is such a great value. I would recommend it to anyone.

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Aug 19, 2023
Nolola
2 out of 5 stars review

Verified Purchase

Too soft / squishy

Wanted to like for the price. Mattress was all gel foam and not enough structure for our needs. Returned. Return was easy and Sam's setup pickup at my convenience.

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reply from Member's Mark

We're sorry to learn the mattress wasn't right for you, Nolola, and we're glad your return was hassle-free.

Sep 1, 2025
Anonymous
1 out of 5 stars review

DO NOT BUY

We had this bed for over a year. At first the bed wasn't too bad but not soon after a few weeks we were having the worst sleeps of our life. We rotated the mattress, bought toppers etc and started sleeping on our couch. The mattress is VERY hot and not medium/firm like described. Mattresses in general are very expensive but the price of this one isn't worth the sleepless nights and painful body aches the morning after. Super soft mattress, terrible durability. This bed left a mark in its member.

Helpful?3RB3SYAQS49L13585819481
reply from Member's Mark Team

We are sorry for this experience with our mattresses. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Jan 14, 2023
AR
2 out of 5 stars review

Verified Purchase

Not a firm mattress!

This mattress seems to be well made and is affordable. Our complaint is that they claim it is a medium firm mattress, and it absolutely is not! The first four inches of the thing are different types of foam, all on top of coils. You never actually feel the firmness of the coils. We are returning ours this week.

Helpful?3RB3SYAQS49L13585819481
reply from Member's Mark

We are sorry the firmness of this mattress did not meet your expectations, AR. We appreciate you using the Member's Mark 100% Satisfaction Guarantee and returning this item. Please contact Member Support at (888) 301-0332 if you need any asssistance.

Dec 11, 2022
Jennifer
5 out of 5 stars review

Verified Purchase

Good nights sleep

Love this bed. Just enough firmness without being rock hard.

Helpful?3RB3SYAQS49L13585819481
Nov 15, 2023
LHouston
3 out of 5 stars review

Verified Purchase

very soft

a lot softer than I expected or wanted.

Helpful?3RB3SYAQS49L13585819481
reply from Member's Mark Team

We're sorry to learn you aren't satisfied with your mattress, LHouston. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jan 26, 2023
Js
1 out of 5 stars review

Verified Purchase

Too soft

We like a soft mattress but this one is WAY too soft. In the process of returning it.

Helpful?3RB3SYAQS49L13585819481
reply from Member's Mark

We are sorry this mattress wasn't right for you, Js. We hope the return process is easy for you. Please contact Member Support at (888) 301-0332 if you need any assistance.

Dec 10, 2023
Cindy
1 out of 5 stars review

Verified Purchase

Not worth the money

Way to soft for an almost firm mattress. Plus can't return.

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Jan 27, 2023
John
4 out of 5 stars review

Verified Purchase

Needs to be thicker but it is ok

It says 12 inches of padding but only 10 inches with a tape measure

Helpful?3RB3SYAQS49L13585819481