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Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars
433 ratings231 reviews
  1. 5 stars69% (298)
  2. 4 stars9% (41)
  3. 3 stars6% (28)
  4. 2 stars5% (20)
  5. 1 star11% (46)

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Showing 91-100 of 231 reviews
Dec 6, 2022
mattress
1 out of 5 stars review

Horrible smell never went away.

Purchased this mattress on 11/12 and till this day 12/6 there has been a very strong plastic smell. The scent radiates off this mattress and has filled the entire room with it. I have tried to leave the windows open with fans in the room for 3 days now and no luck. I’ve also tried carpet cleaner powder and no luck. I’ve washed the removable covers twice and this smell does not want to go away. Haven’t been able to sleep on this mattress due to the strong scent it can’t stop to be releasing. Do not recommend.

Helpful?3SDSH06NCGFD13585819481
reply from Member's Mark

We are sorry about your experience with this mattress. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you. All Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time.

Jun 22, 2024
Satisfied Sarah
5 out of 5 stars review

Super Surprised!

So, I just bought this mattress for a roommate who is coming to live with me tomorrow for a few months. The mattress arrived 3 days ago, so I had to try it out myself. I'm not going to lie, I was skeptical at first when I went to lay down because it felt soft and I'm a firm bed person! However, when I sat up in it and was propped up by my back rest pillow, I quickly fell into this deep sleep sitting up while I was watching TV. I woke up at 4:00 AM and was extremely surprised to see the lights and TV on. I never fall asleep sitting up. I just felt so comfortable and so tired that I fell asleep where I was. So, after I woke up, I put my back rest pillow on the floor and put my head on the pillow and fell back into this extremely deep comfortable sleep and did not get up once to go to the bathroom! That is very rare for me to do that. The mattress molds to your body, doesn't smother you, is cool and feels soft, yet it's firm! (JUST RIGHT)! It feels so right that I don't want to get out of bed in the mornings. I just want to keep hitting snooze! Hahaha! Most importantly, I am 46 years old and have lower back problems, especially when I get up in the morning. Well, it must have been my old mattress because I easily got up from this new mattress (due to the way they make the outside rim of the mattress) and right onto my feet and had absolutely NO back pain! I felt refreshed and felt like I had a great nights rest. I am truly amazed! I have been sleeping in it for the past 3 nights now and I have to give it up tomorrow night:( I was so bummed about having to give it up, that I had to order a Queen size "Member's Mark Hotel Premier Collection 12" Hybrid Mattress" for my bed! Haha! I am super excited about it and I am super excited for my new roommate to try it out and see what she thinks about the mattress;) It is a great quality mattress and you can't beat the price for that kind of quality! 5 STARS!! Worth every penny!

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Mar 28, 2025
SR
1 out of 5 stars review

Worst mattress

I ordered and received the King Medium mattress, and it is by far the worst mattress I have ever purchased. Weighing around 160 lbs, I find it extremely uncomfortable. It is incredibly soft with absolutely no support. I never expected a medium-firm mattress to be this soft. I usually like Members Mark products, which was my main reason for buying this, but this one is disappointing. Not worth it—I'm returning it.

Helpful?3SDSH06NCGFD13585819481
reply from Member's Mark Team

We are sorry to learn you are unhappy with the mattress, SR. Our mattresses can take a few days of regular use to "break in" to their final firmness, we would encourage you to continue to use the mattress and if its ultimately not the right comfort for you, you are welcome to return it anytime as part of the Members Mark 100% Satisfaction Guarantee.

Jun 1, 2023
GrandadsBigToe
5 out of 5 stars review

Magical Sleeping Experience Man

Oh My God. Words can’t describe how good of a mattress this is. I bought this for my house at school just looking for a cheap little mattress. I put my bed together. I was tired exhausted from doing all that handy Mandy and I laid my head on my pillow after I sink into that bed I don’t even remember falling asleep. It was a magical experience. Even better than laying on a cloud but we’ll see how long it lasts. I’ll keep you guys posted.

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Oct 15, 2023
LR
1 out of 5 stars review

Way too soft!

This mattress is not medium firm! It is way too soft. Caused the worst lower back pain that almost had me crippled. This thing went back to the store. Return process was a nightmare because it was a huge king size. They couldn't get it through the door! Had to open the side panels of the door. So embarrassing!! Do not buy this in the store because if you want to return it then it is up to you to get it back to the store. I brought it home in a box in my small SUV. I had to borrow a truck to return it. Ugh

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reply from Member's Mark Team

We appreciate your honest feedback on our mattress and are sorry you had difficulties returning the product, LR.

Dec 10, 2023
TJ
5 out of 5 stars review

Verified Purchase

So comfortable!!

Very comfortable! We bought three for family coming in for Christmas!

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Mar 23, 2023
Bob Mac
5 out of 5 stars review

Verified Purchase

Among the best beds out there

Very well made, comfortable, priced much lower than others

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Apr 21, 2024
Debs
5 out of 5 stars review

Verified Purchase

Perfect nights sleep.

Very comfortable and well constructed.

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Jan 3, 2024
Robbied
4 out of 5 stars review

Verified Purchase

Comfy Mattress

Such a comfortable mattress! So much better than the overpriced mattress we had before!

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May 17, 2023
Under Angels Wings
5 out of 5 stars review

Verified Purchase

Great

Very comfortable great mattress. REALLY!!!!

Helpful?3SDSH06NCGFD13585819481