I love this chair and an so happy with the purchase. I had read some reviews that said the voice command did not work so I was fully not expecting it to but it works perfectly! This chair has been wonderful for my husbands back pain and I love it for any time my muscles are sore from a workout or when I need a simple neck and shoulder massage before bed. The delivery was a challenge but the Sam's club rep who responded to my issue was wonderful and took care of everything! I highly recommend this chair

We received this like almost 2weeks ahead of scheduled time. We love everything about it except for the remote control does not light up and it’s hard to see when in use.

So comfortable and really relaxing.

the chair is awesome voice activation sucks

So far this chair is wonderful!

I admittedly had buyers remorse while waiting for this to arrive as I was worried it would not be worth the money, but that has been laid to rest. I use this chair 5 times a week and I love it. My friends come by just to take a turn in it. My super athletic 17 year old loves to work his muscles out with it after a game or practice. It truly gets used daily and so far it’s been great. We love it and I’m guessing I’ve had it almost a year with no issues. This is definitely a luxury purchase for me and it’s one I am glad I made!

I thought long and hard before buying a chair, did some research and saw this unit for sale. It was delivered within 10 days (I am located in Texas and they ship from Dallas so don't expect this every time). The chair, although it says it does, does not come fully assembled and you must put on the footrest part. It was very easy and took about 5 minutes to do. It was self explanatory (thank goodness) as there were no directions for installation of the footrest. The chair itself has been wonderful so far. The massages that it gives are great, and it functions well. It delivered as promised .... especially for the price. I have logged a couple of hour in it now (7-10 uses) and it have experienced no issues with the massage portion of the chair. In other reviews, people mentioned that the voice control does not work and they are 100% right. It does not work at all. It is pointless and should never have made it to the final production or be advertised on the unit. I knew that going in so I was not disappointed that the voice feature did not work. All in all, I would say that if you are considering buying this unit I would recommend it. It is my first massage chair so I don't have a lot of other experience to compare it to more expensive models, but what I can tell you is that I am happy with the purchase thus far and do not have buyers remorse. 4 stars and would have given it 5 had the voice function either worked or had not been added. Otherwise, a great purchase.

bought the chair but had to return it. The reasons are: 1. Airbags crush my feet. in the stretching mode the airbags intensity cannot be lowered. 2. Display has a very limited number of settings/ modes and has to be placed in the holder. it is Major inconvenience to reach forward while you're reclined. also it does not have any lights so seeing it other than in the daylight is a challenge. 3. The bottom of the seat is not solid and forms something like a diaper around your rear. after sitting in it for a while, it cuts your circulation. 4. The weird SL track in this chair goes all the way up your private parts. The prize was right but sadly did not work for me and my family.

You will want to take a pass. MASSIVE delivery issues (They actually called and tried to tell me they were going to drop it off on the freeway 1.5 miles from my house. Expected me to drag it home on my back, I guess.) The on/off button on the chair arm stopped working after a month and I'm still getting the runaround. After dreaming up several wild goose chases to keep me occupied, they finally sent an email telling me I REALLY needed to carefully check to see if the chair was plugged in.

This might be a great chair if I had ever received it! Poor communication Poor shipping service Poor customer service I can’t think of one good thing about my experience with Sam’s Club and Titan Chair company! The AI computer assistant has assured me that the chair has been delivered- I called the chair company - it’s still sitting in Texas!, Congratulations! Sam’s Club ! You ought to be proud!