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Sam's Club
Sam's Club
Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars6,282 ratings2,326 reviews
  1. 5 stars86% (5,428)
  2. 4 stars8% (494)
  3. 3 stars3% (166)
  4. 2 stars1% (63)
  5. 1 star2% (131)

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Showing 2,291-2,300 of 2,326 reviews
Dec 9, 2020
Anonymous
3 out of 5 stars review

Towels not the quality expected of Members Mark

Cutting off the labels was a chore, as fabric loops pulled out. These are way too easy to snag. Fabric shouldn't be pulling out and raveling.

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May 11, 2025
Retired
5 out of 5 stars review

Can't help but love them

Great towels, bigger than the last ones I purchased. Just ordered more online, colors the store didn't have.

Helpful?7316U03O1B4213585409722
Dec 13, 2018
deweydon
5 out of 5 stars review

Tremendous Towels

I purchased these towels during the later part of November and love them. They are extremely heavy and do a tremendous job of dryingf.

Helpful?7316U03O1B4213585409722
Jan 8, 2025
Babsie
5 out of 5 stars review

Towels

These towels are very large. Soft but quality material. Great buy! I highly recommend these towels

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Aug 12, 2017
Cee Cee
2 out of 5 stars review

Not the Hotel Luxury Reserve Collectio

These are not the same Hotel Luxury Reserve towels from Sams club that I have grown to love. They are not as plush and do not wash as good. Im disappointed and wish Sams Club would bring back that brand, instead of Members Mark.

Helpful?7316U03O1B4213585409722
May 5, 2025
Miss Cookie
1 out of 5 stars review

Not the Same QUALITY

If you gonna change the quality of an item change the price! I have been purchasing for years. Given to friends as gifts. That cant happen again. Wont buy again until you go back to the original.

Helpful?7316U03O1B4213585409722
reply from Member's Mark Team

We’re sorry you are disappointed with the recent quality of our towels, Miss Cookie. We truly appreciate your loyalty over the years and understand how frustrating it is when a trusted product doesn’t meet expectations. Your feedback has been shared with our team as we continuously work to maintain the high standards our members expect. Please know you can return the towels for a full refund or reach out to Member’s Mark Support at (888) 301-0332 for further assistance.

Jun 11, 2017
gmichele
5 out of 5 stars review

Very nice!

Nice & plush- like spa towels. Still look new after being washed several times. I received product and compensation from the Sam’s Club as part of a sponsored program. All opinions are my own.

Helpful?7316U03O1B4213585409722
Mar 8, 2025
stolasa
1 out of 5 stars review

Buyer Beware!

I loved the ones that I bought a couple of years ago. So, I recently bought a couple of more. I was so disappointed when I realized that they significantly decreased the size of these. I doubt I will be buying these again.

Helpful?7316U03O1B4213585409722
reply from Member's Mark Team

We're sorry to learn you are unhappy with your purchase, stolasa. Please know you can return the towel for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Oct 13, 2024
Geri
5 out of 5 stars review

Best!!!

I have bought these towels for years! They are the best. Love white towels.

Helpful?7316U03O1B4213585409722
Oct 12, 2018
Sann S
5 out of 5 stars review

Best Towels Ever

These are amazing. I am on my 8th set. I would recommend these to everyone!!!

Helpful?7316U03O1B4213585409722