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Customer reviews for Michelin Primacy Tour A/S - 245/40R21/XL 100V Tire for
Michelin Primacy Tour A/S - 245/40R21/XL 100V Tire
3.7 out of 5 stars
stars
288 ratings288 reviews
  1. 5 stars56% (160)
  2. 4 stars9% (25)
  3. 3 stars7% (20)
  4. 2 stars8% (24)
  5. 1 star20% (59)

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Showing 91-100 of 288 reviews
Oct 28, 2024
Reviewer name: Charlotte
3 out of 5 stars
3 out of 5 stars review

Tire unraveled while driving.

This review is not intended to bash Michelin as they are a reputable company and brand. However, I believe that it is important to note that I was able to get 53000 miles before my tire began to unravel while driving. This is a hazard that should be made aware of to prevent life threatening injuries or worse.

Review from michelinman.com
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reply from Consumer Care MIC US

Charlotte, thank you for taking the time to submit a review. We recommend taking the tire in question to an authorized retailer for an inspection, then call us at 866-866-6605 8am-5pm EST Mon-Fri so that we can get more information about this tire..

Jul 27, 2023
Reviewer name: Emily
1 out of 5 stars
1 out of 5 stars review

Worn out at 27,000 Miles-(warrenty was 55, 000)

I brought my Ford Explorer into my local Ford Dealer for routine oil change this week and was disappointed to hear all 4 of my tires need to be replaced. My car has been in to this dealer for all routine maintenance since I purchased it. One of the 4 tires were at 3 32nds and needing immediate attention. They ended up putting my spare tire on in the interim. Scarry as I have to littles that ride with me. My Explorer only has 27,000 miles, the tires suggest a limited 55,000-mile warranty. I am not even halfway there yet, and they need to be replaced. I have the Michelin Primacy A/S 255/55/R20 V110 -Definitely would not recommend.

Review from michelinman.com
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reply from Consumer Care MIC US

Emily, sorry to read that your tires are nearing the wear indicators. We'd suggest that you have a local Michelin retailer inspect the tires. Have the dealer contact us while you are there.

Sep 16, 2022
Reviewer name: Tom Shannon
5 out of 5 stars
5 out of 5 stars review

Michelin does it again.

The primacy A/S tires came standard on our 2020 Rav Hybrid limited. We currently have 32,000 miles on them or 54,000 Kms. We have done regular rotations and tires are at 6/32 depth. Our hope is to get 60,000 miles on them. The ride is very smooth and they are very quiet. By the way, we also tow a small teardrop trailer with them. I would not recommend this tire for snow and ice conditions. Our advise, rotate tires often, check pressure and do not turn the steering wheel unless car is moving and these tires will last.

Review from michelinman.com
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Dec 20, 2022
Reviewer name: RJM
1 out of 5 stars
1 out of 5 stars review

Horrible road noise, incredibly firm tire.

Tires supplied from factory on XT6. Test drove vehicle on freshly replaced road/highway and was very quiet and smooth. After driving over a variety of roads the next few days after purchase these tires are extremely LOUD and very hard. Feel and especially HEAR every pit/pebble/ripple in the road. On one stretch of my daily commute these tires cause the body “drumming” endemic to body-on-frame vehicles. Even though both Cadillac and Michelin recommend 38 psi, lowered to 30 psi to check difference. Absolutely no difference. And did I mention they are LOUD/NOISY?? Have run Michelins almost exclusively on all my cars and this set is NOT up to Michelin standards. Will be replacing immediately.

Review from michelinman.com
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reply from Consumer Care MIC US

RJM, we're sorry to read that you are dissatisfied with the original equipment tires on your XT6. We suggest getting an inspection from your local Michelin retailer, and have them call us while you are there, so that we can gather more details.

Jun 18, 2023
Reviewer name: Lee
5 out of 5 stars
5 out of 5 stars review

Michelin tires are the best tires hands down

After getting 4 new tires my vehicle is a dream to drive. My wife and I wanted to keep the same tires that we had when we bought our vehicle new 2 years ago, so there was never a decision as to the brand of tire. After getting 4 new tires though the vehicle has the handling it did when we first bought the car again. Safety and performance was our major concern and we are elated. Thanks Michelin

Review from michelinman.com
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Jan 1, 2023
Reviewer name: Michelin customer
3 out of 5 stars
3 out of 5 stars review

Lots of tire noise

Michelin has been my only tire choice for years. I currently have four vehicles, all with Michelin tires. I recently installed the Primacy Tour A/S and they are significantly noisier than any of the other Michelins (LT, Pilot 4s, Defender T) on my other cars. They handle well and are smooth, as I've come to expect from Michelin.

Review from michelinman.com
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reply from Consumer Care MIC US

Michelin customer, thanks for the feedback. Hopefully you took advantage of the Michelin Promise Plan which includes a 60 day Satisfaction Guarantee.

Apr 16, 2024
Reviewer name: Jsweetwtr
4 out of 5 stars
4 out of 5 stars review

Great Tires

I am very pleased with these tires. I am surprised to read reviews about the tires wearing out quickly. I have almost 30,000 miles on my Genesis GV 70 and and have lots of tread left. I drive a combination of highway and city. The only reason I didn’t give them 5 stars is because I wish road noise was a little quieter.

Review from michelinman.com
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Sep 8, 2022
Reviewer name: Kia21
1 out of 5 stars
1 out of 5 stars review

Tire wears out

These tires came on my 2021 Kia Telluride that I bought new. At the last oil change/maintenance check the tread was at 4/32 and I was told I’d need tires before winter. The car only has 26000 miles on it. Seems ridiculous they didn’t last longer. I would not recommend.

Review from michelinman.com
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reply from Consumer Care

Kia21, we get your frustration. Our team would like to gather more information and help with a solution. We will be in touch by email.

Oct 29, 2023
Reviewer name: ironkid
1 out of 5 stars
1 out of 5 stars review

Exceptionally uncomfortable tires on rough roads

Purchased in 2022 and these ride exceptionally smooth and quiet in great roads but on rough and bumpy roads they are the worst for this price. You can feel everything on the road and my poor car stares at me! If you are living in a place with super good roads, hands down you will be happy with these..

Review from michelinman.com
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reply from Michelin US

ironkid, sorry to read of your disappointment. We'd suggest having the tires inspected by an authorized Michelin retailer in your area. Have the dealer contact us while you are there.

Jan 5, 2025
Reviewer name: Alten
2 out of 5 stars
2 out of 5 stars review

Tires wear out much too quickly

I was told by the car dealership that all 4 tires needed replacement after just 15,500 miles. These are the original tires that car on my Ioniq5 when purchased new. The tires are H rated and carry a 50,000+ mile warranty so it is very concerning why they have worn so quickly. The tires appear to be aligned properly - there is no uneven treat wear. Being that these are on an EV, I do not drive aggressively as my interest is in range, not sharp turns or rapid acceleration. These tires are rather pricy so to get them replaced that often is just not cost effective. I will likely consider trying a different brand of tire that will, hopefully, last longer.

Review from michelinman.com
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reply from Consumer Care MIC US

Alten, we're sorry to read that your tires are in need of replacement. We would suggest an inspection of the tires by an authorized retailer to determine if there are any underlying issues to cause excess wear. You are welcome to contact us at 866-866-6605 8am-5pm EST Mon-Fri should you have further questions.