You must really adhere to the "do not tighten" in the directions. Nevertheless, the last part of lining up the screws was difficult and required ingenuity to pull the pieces together. I propose that the screws should be pointed to better guide into the pre-drilled holes.

Great chair! Took a little time to put it together. But very sturdy and nice looking. Some of the holes where not drilled in the right place but managed to put it all together. The chair so far is not fading and is very comfortable. Its also heavy and not easy to move around. Definitely recommend.

We bought two of the Adirondack chairs roughly 2 years ago and they are the most popular of all our seating options. With wide arms to put down your drink or balance your lunch plate, and comfortable height for all, these chairs are fabulous. They also clean up really nicely and have shown NO impact from our salty ocean air, while everything else around them rusts and weathers if not covered over the winter.

This is a nice chair and relatively easy to put together. It is also very comfortable. The only two things to note are what others have mentioned: 1. Make sure you do not sit on it directly with any sun screen still on your body or it will stain the chair and 2. Because this is not real wood, you need to be careful when putting it together so it does not crack. Otherwise, it is an absolutely beautiful and comfortable chair.

I purchased 2 Adirondack chairs in 2014. My Husband and I have loved these chairs, unfortunately one of the legs broke on one of the chairs. I called and talked to the representative and she helped me order a new leg within a couple of minutes. She was polite and friendly. So happy to have my chair fixed!

These are great and comfy chairs. Very solid and I feel will be easy to maintain vs a wood chair. This material is very dense so I don't see the chairs loosening up over time like a wood chair. Plus wood has to be refinished at some point. Customer service was awesome!! I had an issue with a couple of my chairs and it was resolved quickly and beyond my expectations! If you're like me and you want an outside chair that might just outlast you than this is it! Great product!! Special thanks to my customer service rep Darwin!!

What a hassle. Bought 6 pieces. 2 chairs, 2 ottomans, 2 tables, about $700. Would never buy again. Tables: one missing leg. Requested. Chairs: one damaged side panel, had to request part. One had a back plank hole over drilled so plank is loose. Non workmanship, poor machinery? Incidentally, when we ordered the parts we needed, half of what we ordered came. Failing grade all around.

Bought my first set (2) of these last year. Very happy with them. Bought second set a week ago. One issue - a slat on one seat was cracked near bolts. Contacted Lifetime, requesting a replacement slat, and they informed me that they are sending me a replacement chair! Amazing customer service!!!

These chairs are fantastic to sit in, but a little disappointed in the hardware. The screws strip easily and the arm rests are so thin that the screws poke through if you slightly go past the surface on the back side. They should use either shorter screws OR make the armrest thicker.

We just purchased our 4th Adirondack Chair. Excellence #1 is that the quality and comfort are exceptional. Extremely glad that we purchased these chairs rather than our other options. Excellence #2 is the customer service. There was one little issue with one of the chairs when we opened the box. It was a delight dealing with their customer service, and their solution went above what we expected. Extremely gald that we chose this company for our outdoor furniture. Could not be more satisfied.