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Sams Club
Sams Club
Customer reviews for ZINUS Night Therapy 8" Hybrid Mattress for
ZINUS Night Therapy 8" Hybrid Mattress
4.3 out of 5 stars
stars310 ratings132 reviews
  1. 5 stars69% (213)
  2. 4 stars15% (46)
  3. 3 stars6% (18)
  4. 2 stars4% (11)
  5. 1 star7% (22)

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Showing 51-60 of 132 reviews
Jul 17, 2013
mallmend
4 out of 5 stars review

Fast Delivery and so far a great product

We decided to purchase this mattress for our 2 year old who was transitioning from his crib mattress to a big boy bed. At only 8" it is the perfect height for being kept on the floor until we decide on a bed frame. What really impressed me was the speed and ease of delivery. We ordered on Sunday afternoon and it arrive on Tuesday afternoon. For $25 shipping we received a full size mattress. And how it was packaged was just phenomenal. We took it out of the box and let it expand and air out over night and it was ready to go the next morning. I am hoping we continue to remain happy with this bed.

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Jul 16, 2021
John
5 out of 5 stars review

Verified Purchase

Perfect bed

no issues- EXCELLENT

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Dec 30, 2024
Kat
1 out of 5 stars review

Misleading Description and Rude Associate

Sams Club description for the 8" hybrid twin mattress clearly provides that the mattress included a frame. Pictures show a frame.The mattress does NOT include a frame despite the description. It is only a mattress. Sam's acknowledged that there should be a frame and said it would send one. It only sent another mattress. Now, I have two mattresses and no frame. No offer to help, no offer to come pick up extra, no help with frame, told to call Zinus. And then, Daniela just hung up the chat and said she was releasing the chat to help the next member. Did not arrange a pick up, refund, or anything. Gave no further directions. Very abrupt. So now, will have to drive a mattress hours to return. Bad business.

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Mar 9, 2025
Adele
1 out of 5 stars review

Not as described

This bed is extremely firm. In the description it says it comes with a base or box spring; it does not. I called Sam's and was told I could replace the order and it would come with a box spring and they would pick up the mattress I recieved. I did not get a box spring, just another mattress. I can't imagine what they paid to have it picked up by a third party. They are wasting money and have an inaccurate description. I love Sams, but I'm unsure if I can trust the item description online.

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reply from Zinus

We're really sorry to hear about your experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us. It’s disappointing to hear that we didn’t meet your expectations with the ZINUS Night Therapy 8" Hybrid Mattress, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

Feb 29, 2016
Dorcia
4 out of 5 stars review

Great Purchase

The Mattress is great, it is a little stiffer than I imagined it to be from what I read about it, but I love it. This one was for my son but the next one will be for me and I will put down the extra dollars for the 13" I-coil. For my son I'm looking for a mattress topper but the value was great and the quality of the product is awesome. This is how mattress shopping should be.

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Oct 22, 2023
Mike
5 out of 5 stars review

Verified Purchase

Great price and great things come in small package

Great price and the funny notes about hiw to unpack it were great. I have to admit i was a little unsure about a king size mattress in a box that is about 4 feet tall and 2 foot by 2 foot. It says to give it 72 hours to get where it should be after unpacking and it is so comfortable and sleeps so great!

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Nov 4, 2022
Mom
4 out of 5 stars review

Verified Purchase

Firm and sturdy

Very firm mattress

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Feb 15, 2014
HappyPrince
4 out of 5 stars review

Good mattress

Arrived much faster than expected. Packing technology is amazing. Drawback is the wait for the mattress to expand. Initially I felt the mattress was too soft and not so firm but over a period of 2-3 weeks the firmness increased. Will be keeping it. The 13 inch would also have been a good choice but the more the height, more will be weight to manage every time I move.

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Mar 3, 2024
Mahoni G
5 out of 5 stars review

Verified Purchase

I love my new night therapy bed.

I really love it.!!!

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Jun 9, 2023
Pam
5 out of 5 stars review

Verified Purchase

Easy assembly!

Easy to order and took a few days to receive.

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