I jjust purchased the Hotel queen 12” gel foam mattress yesterday. I didn’t know I wasn’t suppose to sleep on it until 24 hrs later. Anywho, I slept very well. THUMBS UP on this product. I didn’t know anything abt foam mattresses. Lol

"Firm" should not be in the description of this mattress. This mattress is not firm and does not have any support along the edge. I have purchased several mattresses from Sam's Club over the years, and this is the only one that disappointed me.

Very comfortable bed to sleep on. After the second night I realized it was softer than I needed my bed to be. Other than that its a great buy. If you need something right away like I did. Furniture stores are on back order.

For the price you cant really complain but, super firm mattress not comfortable feel every single movement of partner. Sleeps HOT and is giving us both shoulder, hip and back pain.

I ordered this mattress which stated free shipping for plus, which I am, ordered a plush and it ended costing over $25.00 for shipping, a classic bait and switch.

[This review was collected as part of a promotion.] I'm so happy with my mattress.first it comes in a box for easy transport.opening the box and plastic wrap,it expands pretty fast.I could sleep on it 6 hrs. later.I have insomnia so sleeps always been an issue.I get in the bed and sleep all night with no tossing and turning.I stay nice and cool all night.I cannot feel the hubby or dog moving around.its 12 inch thickness gives the best sleep in my life.truly will never buy any other brand of mattress.very well constructed and built for long lasting use.

[This review was collected as part of a promotion.] I have ordered foam mattresses before, and I will never go back to a box spring mattress. I think I read that you spend a third of your life sleeping and having the right bed really makes a huge difference. I used to wake up with lower back pain, from pressure on my hips. Finding the right mattress really is a life-changer. It's important to find one that is the right firmness depending on how you or your partner sleep. We got this mattress in a box, and you have to unroll it and let it expand to the full size. As with most memory foam mattresses, there was a bit of a plastic/rubbery smell, but it airs out really good after a day or two. This is extremely comfortable, and we put it in our guest room for now, but it'll likely become our son's mattress when he's ready to move up in bed size. I'm extremely happy with the quality and support of this mattress.

[This review was collected as part of a promotion.] This is the best and most comfortable Hotel Premier Collection Member's Mark 12-Inch Mattress that I have ever had. I have been working from home for the last three weeks so the Hotel Premier Collection Member's Mark 12-Inch Mattress has been my office. I can say that it’s an office I never would like to leave that’s how great it feels. I know that this has been the best sleep that I have had in years no waking up at night or tossing and turning just peaceful sleep. I liked that it was easy for me to move around on my own. You have to wait a few days for the Hotel Premier Collection Member's Mark 12-Inch Mattress to fully expand. I am so in love with this Hotel Premier Collection Member's Mark 12-Inch Mattress I would recommend it to all of my family and friends.

[This review was collected as part of a promotion.] We are completely blown away at how conformable this queen size mattress is that comes in a box!! When my husband moves I don't feel it at all. The bed does not get to hot or to cold. Removing it from the box and cutting the plastic was easy.

[This review was collected as part of a promotion.] I was surprised at how thick this mattress is! And I just knew the first week I would sleep on it it would cause me to have back pain because that’s happened in the past. To my surprise I’ve woken up with zero pain! It is so soft and comfy making me feel as if I’m sleeping on a cloud!