I ordered in app and did a store pick up. This is NOT hotel premium as described. I received a regular Members Mark 12” mattress. I did not realize it until it was too late, I had it out of the box and the plastic was off. I would not have accepted this at the store if I had known. I actually passed up this item in the store wanting the better “Hotel Premier” product. Sam’s Club misrepresented this product and it’s too late for me to return, I had no way of getting it back to my vehicle after it was unrolled. I’m very disappointed

The mattress feels like it's already getting a permanent sag in it after only a month. But I guess you got what you pay for.

This was our first purchase of a mattress in a box. Our guest slept on it for two nights and loved it. The cooling gel kept her cool throughout the night. This mattress works great on the Member’s Mark adjustable base.

I was skeptical about buying a bed in a box, but what a great decision! My wife is disabled and has sleep issues but she is actually sleeping better now. I’m so happy I decided to take a chance on this mattress.

there is an obvious defect with this mattress, but Sam's will not pick-up or refund because I picked it up curbside. I have no way to return it without renting a truck. HORRIBLE - stay away (see pics)

My daughter bought this mattress for a daybed. I slept on it all week for my visit. The mattress was so comfortable! I highly recommend this mattress.

I was hesitant initially about a the brand, once I got it home let it settle. WOW what a difference this bed helped my back so much ! Only down side it’s bigger than my box spring.

This is our 3rd mattress in our 44 years of marriage and it is the best. Much less expensive than the last one, but so much better!!! I'm so glad we bought this one.

This mattress is so comfortable. Doesn’t take long to expand and no odor. I bought one for each of my children and quickly bought myself one as well. It’s like sleeping on a luxury hotel bed.

Great quality but this is not a medium firm mattress. Cannot sit on the edge of the bed without sliding onto the floor. Change the name to very soft and I will give it a higher rating.