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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 741-750 of 1,564 reviews
Feb 27, 2021
Reviewer name: Lenhogger
5 out of 5 stars
5 out of 5 stars review

Back Saver

Slept on this mattress for a month now and I dont wake up with sore back anymore. Its probably more that its gel memory foam since Ive slept on everything else with same back issues for years and after lot of researching Im glad I purchased this mattress!

Helpful?2KZ9C46TI1Q813583524831
Jan 13, 2023
Reviewer name: Tammy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great night’s sleep

Love it!

Helpful?2KZ9C46TI1Q813583524831
Sep 2, 2024
Reviewer name: Stacy
5 out of 5 stars
5 out of 5 stars review

Excellent Mattress!!!

I purchased a Queen Medium in August 2024. This mattress is as good if not better than my $3000 mattress. I sleep better on this mattress than I do my tried and true expensive one. When the time comes to replace my King, I'll be purchasing this mattress. I am very very very pleased. Medium is the perfect firmness.

Helpful?2KZ9C46TI1Q813583524831
Oct 1, 2025
Reviewer name: Pained
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Dashed Hopes

I suffered a L1 compression fracture in January after a fall, and have had significant pain ever since. I chose the mattress based on the promise of perfect support for my back. The mattress feels luxurious, but I still wake up with an aching back. That could be because of my injury, and not the fault of the mattress, but I am disappointed, none the less.

Helpful?2KZ9C46TI1Q813583524831
reply from Member's Mark Team

We are so sorry to learn about your injury and hope you are feeling better. Thank you for your honest feedback on our Members Mark Hotel Premier Mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 for assistance.

Nov 14, 2024
Reviewer name: Javajunkie
5 out of 5 stars
5 out of 5 stars review

Can a simple mattress change your life?

I have found that Buying a mattress is not as easy as buying groceries. If you go to a furniture or mattress store. You CANNOT simply buy it and take it (even if you have a truck). You Have To "Order" it. Then, they will deliver it. The DELIVERY Is NOT Free! Anyway, This mattress. Comes in a box?? You have to carefullu roll it out. It expands to an impressive thickness. If you've been slepping on a bad bed. This will seem like HEAVEN! It did for me. I sleep Better now!

Helpful?2KZ9C46TI1Q813583524831
Aug 6, 2023
Reviewer name: Bob27
1 out of 5 stars
1 out of 5 stars review

Mattress is too plush

My wife and I tried this mattress because we wanted something medium firm, but this is more like a plush mattress. If you like something really soft, you might like this but it was not medium firm. I was also disappointed in sams club return policy (auburn hills, mi) as they had special conditions about returning this that aren't listed on their website or anywhere in the store. Inquire with your store about returns before buying.

Helpful?2KZ9C46TI1Q813583524831
reply from Member's Mark

We appreciate your honest feedback on our mattress and are sorry you've had difficulties returning the product. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee; We'd like to assist you further, please reach out to Member Support at (888) 301-0332 and we'll do our best to assist you.

Dec 13, 2024
Reviewer name: Jackie
3 out of 5 stars
3 out of 5 stars review

Sinkhole - Member's mark hotel premier mattress

I purchased the Member’s Mark Hotel Premier Collection 12-Inch Gel Memory Foam Mattress (Full size) on May 27, 2024 for my son's room. A week ago, I discovered he was sleeping on the floor without mentioning any discomfort with the mattress. On December 6, 2024, I bought a new bed frame because I hadn't’t purchased a box spring. Initially, I noticed the head of the mattress was lower than the foot, which I attributed to it being new. Now, there’s a sinkhole forming at the head of the mattress. While the mattress has a weight limit of 300 lbs and my son weighs approximately 274 lbs, I am unsure if this is contributing to the issue.

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Aug 10, 2023
Reviewer name: Smitty
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Adequate

Adequate for guest room. Too soft for me—I do like firm mattresses though. Convenient in the box. Shopping experience was awful though. Well—cashier was—rude!! And very strange—there was a music speaker on the floor that I almost tripped over. Playing loud music. I lowered the music and the cashier got aggressive about that. Just a strange experience.

Helpful?2KZ9C46TI1Q813583524831
Aug 17, 2024
Reviewer name: Michael H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Foam Mattress

Super comfortable, couldn’t believe how much bigger it was than how it came

Helpful?2KZ9C46TI1Q813583524831
Nov 11, 2020
Reviewer name: Tina G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Sleep!

I absolutely have been getting the best sleep in this mattress! It’s amazing!

Helpful?2KZ9C46TI1Q813583524831