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Sam's Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,358 ratings1,522 reviews
  1. 5 stars69% (2,333)
  2. 4 stars12% (419)
  3. 3 stars6% (210)
  4. 2 stars4% (127)
  5. 1 star8% (269)

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Showing 151-160 of 1,522 reviews
Nov 1, 2025
Dave
3 out of 5 stars review

Verified Purchase

Not really medium, more like a plush

Not very medium - feels more like a plush or soft than a medium. Luckily my son doesn't mind it, so we will keep it as it is a pain to return.

Helpful?2P0LE98T4IU013583524831
Mar 5, 2023
mvk
1 out of 5 stars review

Verified Purchase

Not medium firm at all

Mattress is too soft, I feel like I’m sinking in. No support whatsoever and I wake up with a sore neck and back everyday.

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reply from Member's Mark

We are sorry the mattress isn't supportive enough for you, mvk. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Nov 17, 2022
Lang
2 out of 5 stars review

Verified Purchase

Mattress Purchase

The mattress doesn’t allow sheets to stay secure on it and it’s difficult to get out to bed because the mattress sinks in

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Sep 16, 2022
JimS
5 out of 5 stars review

Verified Purchase

Good Mattress

This is the best mattress I've owned. I have arthritis and with this mattress I don't have the usual back and hip joint pain during the night.

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May 21, 2021
Mimi
5 out of 5 stars review

Verified Purchase

Firm but soft

3 Guests tested and all approve. Easy to unpack and set up. everyone so far commented great night sleep!

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Jun 27, 2025
L barnes
5 out of 5 stars review

Verified Purchase

I was impressed.

I wasn’t sure how this would hold up on a daybed metal frame, but it did great. My daughter loves it.

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Jul 14, 2024
Kathleen
5 out of 5 stars review

Verified Purchase

Best sleep in a long time

The bed is luxuriously comfortable. The best combination between soft and firm. The price is extremely reasonable. Very happy with my purchase.

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Sep 26, 2023
Rodney
3 out of 5 stars review

Verified Purchase

Not firm but soft.

Advertised as medium firm. What we received was ultra soft and after two nights I put the original mattress back on.

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Jan 14, 2026
D Goins
5 out of 5 stars review

Verified Purchase

Item you won't loose sleep over!

This is one of the best mattress you can buy for the money!! It is built very well with years of use!!

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Jul 15, 2024
NN
5 out of 5 stars review

Verified Purchase

Happy kid

This was purchased for my 21 year-old nephew and he loves it. He no longer wakes up sore and actually sleeps through the night.

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