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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 1,341-1,350 of 1,538 reviews
Oct 9, 2021
Happy in Ohio
5 out of 5 stars review

Great Value, incredible nights rest

I received this mattress 2 days ago. Easy set-up and the firmness is just right!! Can’t beat this mattress for the price!

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Jul 21, 2021
Denise
1 out of 5 stars review

bad nights sleep

Can’t get a comfortable position because the mattress is so hard. Not worth the money. Should have paid a little more for a name brand.

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Feb 27, 2024
Audrey
5 out of 5 stars review

Comfy

I love this mattress I bought it twice. It doesn't get hot, doesn't have an odor like most memory foam mattresses. I returned the Sealy Embody for this one its so much better.

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Oct 7, 2023
Jeanne
3 out of 5 stars review

Too soft

Bought the 12 inch full size. It's too soft for me, my back pain got worst! Don't like it all! But I am stuck with it can't return it, I don't have a truck to carry it.

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Aug 15, 2024
Nursie
5 out of 5 stars review

Love it

I've had other memory foam mattresses through the years that cost more. This by far, more comfortable, and cooler. And since mattresses don't last anymore, the price is right.

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Dec 22, 2023
TD
5 out of 5 stars review

Great purchase!

I bought this for my 23 year old (twin size). They have been having the best sleep since they started sleeping on it! Financially and logistically this purchase made sense and we are so happy with it!

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May 23, 2025
dar
4 out of 5 stars review

MM mattress

I purchased a medium plush twin mattress. If i had to do it over, id probably go hard plush twin. It is quite soft but very comfortable. It is great for my hips and lower back.

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Oct 19, 2023
MsCarol
1 out of 5 stars review

Wonderful at first....doesn't last.

Bought this mattress over a year ago with an adjustable base. It was wonderful at first, but now has sunk in areas and permanent wrinkles where the mattress bends with adjustable base. Looking for a replacement now.

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reply from Member's Mark Team

We are sorry to hear you are having issues with your mattress, MsCarol. The mattresss comes with a 10 year warranty that protects against the permanent wrinkles you are experiencing. Please reach out to Member Support at (888) 301-0332, and we'll do our best to assist you with a replacement under the warranty.

Aug 8, 2025
Arsalan
2 out of 5 stars review

LOW QUALITY, GETS TOO HOT

I ordered a ( FIRM ) and as soon as you lay on it you start sinking in immediately! Very low quality mattress. Get's very HOT after an hour to the point you start sweating. very uncomfortable. save your money and buy something better.

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Aug 13, 2022
michelle_29
1 out of 5 stars review

poor quality

Got for my guest bedroom. Only half fluffed up about 8 inches. Very soft, more like a topper than a mattress. Unfortunately I’m stuck with it because I have no way to return it. Total waste of money.

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