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Sam's Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,358 ratings1,522 reviews
  1. 5 stars69% (2,333)
  2. 4 stars12% (419)
  3. 3 stars6% (210)
  4. 2 stars4% (127)
  5. 1 star8% (269)

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Showing 101-110 of 1,522 reviews
Aug 13, 2024
SilverGranny
5 out of 5 stars review

Verified Purchase

Absolutely Perfect For Me

Member's Mark 12" Firm Memory foam mattress is exactly what I've been searching for in a mattress. It's consistently firm across the entire mattress and does not sag in the middle.

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Jun 15, 2021
Elizabeth
1 out of 5 stars review

Verified Purchase

Smells bad.

I bought this mattress but haven’t slept on it yet. It smells like glue or chemicals . I aired out the room , turned fan on, opened windows, put deodoranizer on plug and it still smells.

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Jul 12, 2021
Rachel
5 out of 5 stars review

Verified Purchase

Excellent Mattress!

This mattress is so comfortable. Doesn’t take long to expand and no odor. I bought one for each of my children and quickly bought myself one as well. It’s like sleeping on a luxury hotel bed.

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Mar 21, 2022
Amber
5 out of 5 stars review

Verified Purchase

Buy it.

It is very comfortable. Didn't have a smell as some other reviews mentioned. We left it to "rise" for 48 hours. First night on it, I slept all through the night, which I haven't done in years. It's not too soft or too firm.

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Jul 11, 2024
ander001
1 out of 5 stars review

Verified Purchase

DEFECTIVE

there is an obvious defect with this mattress, but Sam's will not pick-up or refund because I picked it up curbside. I have no way to return it without renting a truck. HORRIBLE - stay away (see pics)

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reply from Member's Mark Team

We are sorry that you're experiencing these issues with your mattress. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Dec 31, 2025
Brandi
5 out of 5 stars review

Verified Purchase

Memory foam mattress

My husband and I got this mattress for our son. He absolutely loves it. Money well spent. He's a bigger kiddo and the mattress seems to be holding up great. I wish I didn't spend $1,000 on the mattress I got and bought this one for me as well.

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Aug 13, 2022
No name brand
5 out of 5 stars review

Verified Purchase

Save $1,000+ with this mattress

Excellent mattress so far, hopefully the foam will hold up. Extremely comfortable, supportive - you don’t sink in too much it feels like being on nice cooling fabric not a “foam pad” if that helps…

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Oct 1, 2023
Bob
1 out of 5 stars review

Verified Purchase

Returning it today

Great quality but this is not a medium firm mattress. Cannot sit on the edge of the bed without sliding onto the floor. Change the name to very soft and I will give it a higher rating.

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reply from Member's Mark Team

We're sorry the mattress isn't firm enough for you, Bob. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Dec 12, 2025
Marissa
3 out of 5 stars review

Verified Purchase

It's alright...

The bed is OK for my almost 6 year old son. He is a slim kid, so for him it is fine. For an adult a medium feel, maybe not so much. Maybe a firm would have been better. For now the bed will do.

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Dec 23, 2020
RJLEM
5 out of 5 stars review

Verified Purchase

Comfortable and great beat the price.

The mattress is comfortable and fits my needs in a spare bedroom. I have napped on it several times and have really found it worth the price. I am thinking about ordering a King size mattress for my masterbedroom.

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