Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,336 ratings1,515 reviews
  1. 5 stars70% (2,320)
  2. 4 stars13% (417)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

Member photos

  • +79 images
Sort by |
Showing 791-800 of 1,515 reviews
Nov 28, 2025
THOMAS
1 out of 5 stars review

Would not recommend.

I bought the mattress a little over a year ago. It was ok at first and i didn't mind it. Now it is sunk in the middle. I have been experiencing hip pain recently and I think the mattress is the cause.

Helpful?2P0LE98T4IU013583524046
Nov 22, 2025
anonymous
5 out of 5 stars review

Amazing mattress!

We prefer a mattress on the softer side and this is perfect even at medium! We now have three of them in the house and one of them in our RV! The perfect mattress!

Helpful?2P0LE98T4IU013583524046
Feb 7, 2022
Nicole4102
2 out of 5 stars review

Sags

I bought this mattress in June of '21 and it's already sagging in the middle. Also, the fabric on the top is loose and bunching under the fitted sheet. 2 stars because I liked it when I first got it. Wish I had returned it.

Helpful?2P0LE98T4IU013583524046
Aug 21, 2020
sleep
4 out of 5 stars review

Great mattress

This is a very nice mattress. At first I felt it was a bit too firm, and I prefer a softer mattress that still is supportive. It did take a couple weeks of sleeping on it to start feeling a bit softer and is now the right mix of soft and supportive.

Helpful?2P0LE98T4IU013583524046
Dec 27, 2023
ADROST
1 out of 5 stars review

Too soft

The mattress did not expanded to 12 inch, only to 8. Otherwise the mattress was soft but maybe too soft for some with back issues. I sent it back and got a refund.

Helpful?2P0LE98T4IU013583524046
Nov 22, 2025
EDEN
4 out of 5 stars review

Great

Great for the price! Got this for my daughter and it's been perfect. Arrived in great condition and is super comfy. We like softer mattress so I ordered the soft version. It's been great, definitely worth a try if you're on the fence!

Helpful?2P0LE98T4IU013583524046
Dec 31, 2025
Joe
1 out of 5 stars review

I bought a firm and and it has no support.

Worst mattress I've ever had. I bought a firm and it has almost no support. I'm about 175 lb 5'11”. Previously I've had 13 inch zinus eurotop hybrid which was super supportive for about 5 years I've slept on better mattresss at youth hostels.

Helpful?2P0LE98T4IU013583524046
Nov 21, 2025
anonymous
5 out of 5 stars review

As good as the big name brands. If you look at the specifications, it is very similar so I thought I would give it a try. I ordered the Ultra Plush model and it is super comfortable. It still gives you support, but so luxurious!

Helpful?2P0LE98T4IU013583524046
Dec 31, 2020
RR
3 out of 5 stars review

Question on the bed frame

I ordered Hotel queen mattress and the size is bigger than the box spring and the queen frame I have. Now wondering what frame I need for this thing, otherwise I have to return and reorder the traditional queen

Helpful?2P0LE98T4IU013583524046
Jan 1, 2026
Dayana
5 out of 5 stars review

best sleep yet

we had just moved to our new apartment and needed a bed that was cool and didn't feel hot. it has been a game changer. to those that worry about firmness, go for the medium or firm it will soften up over time.

Helpful?2P0LE98T4IU013583524046