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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 541-550 of 1,564 reviews
Feb 13, 2023
Reviewer name: Highly Disappointed
1 out of 5 stars
1 out of 5 stars review

HORRIBLE!

We purchased this in the early part of 2021. At first it started out well, only to turn out to be the worse mattress we've ever purchased. We purchased this mattress to replace a mattress that was 15 years old and honestly it turns out our old mattress was way better than this one. We held on to it thinking maybe we needed to give it time to adjust to. It sinks in the middle so bad you constantly feel like you are drowning into the bed. No cooling factors. As a matter of fact has contributed to my husbands back being messed up, my hip and side pain. JUST SO HORRIBLE! We're so disappointed we didn't return it immediately and embarrassed we allowed ourselves to suffer with this mattress so long. NEVER in our 54 years of life had both of us had such horrible sleep since purchasing this mattress. Now that we know better we would not recommend this mattress to anyone.

Helpful?2KZ9C46TI1Q813583524046
reply from Member's Mark

We are sorry to learn you are unhappy with your purchase. Please know this mattress can be exchanged or returned for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.

Aug 7, 2021
Reviewer name: Kim
3 out of 5 stars
3 out of 5 stars review

Not for me

It took a good day to fully decompress from the box. First night was not restful. It’s gotten better, but it’s not at all what I was looking for. It also claimed to be cooling, and I have been so warm. Good thing I kept my old mattress till I can find a new one.

Helpful?2KZ9C46TI1Q813583524046
Dec 1, 2021
Reviewer name: Stinky
1 out of 5 stars
1 out of 5 stars review

Stinky

I purchased this mattress for my son. It arrived perfectly, it expanded perfectly, it was comfortable. I read that the mattress may have a sent that will go away. Not the case here after about 3 weeks of upping the windows the stinch was making me sick and my son who has asthma. I took the covering off to wash it to hopefully alleviate the sent only to find the foam had a huge stain on it as if it had gotten wet, which explains the odor. I am so mad. I have just thrown away money.

Helpful?2KZ9C46TI1Q813583524046
Jan 13, 2025
Reviewer name: Heidi
3 out of 5 stars
3 out of 5 stars review

Not 12 inches

The description said it was 12 inches high and it was only 9 inches high after three days out of the box. We had to keep our daughters broken box spring to make the bed high enough for her to get out of her bed. If I knew it be only 9 inches I would have picked another bed.

Helpful?2KZ9C46TI1Q813583524046
reply from Member's Mark Team

We're sorry to learn about your experience, Heidi. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Apr 18, 2024
Reviewer name: Richi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

False advertising

Extremely plushy

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Aug 19, 2020
Reviewer name: Lola B
3 out of 5 stars
3 out of 5 stars review

Great mattress for the price

This mattress is great for the price, but I wouldn't say it's the best mattress I've ever slept on. There are lots of reviews that call it "plush" and I definitely do not feel that way, I would say it's rather firm. However, I would still recommend it to people looking for a mattress at a bargain price. It's been great for stomach and side sleeping!

Helpful?2KZ9C46TI1Q813583524046
Apr 2, 2026
Reviewer name: Love it
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

Love my new bed

Helpful?2KZ9C46TI1Q813583524046
Apr 13, 2026
Reviewer name: Tina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bed

Great bed!!

Helpful?2KZ9C46TI1Q813583524046
Mar 7, 2026
Reviewer name: VinceL
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Soft mattress

Mattress is too soft

Helpful?2KZ9C46TI1Q813583524046
Mar 18, 2026
Reviewer name: Betzy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable

Sleeping on a cloud

Helpful?2KZ9C46TI1Q813583524046