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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 501-510 of 1,564 reviews
Dec 26, 2025
Reviewer name: SHAWNA
2 out of 5 stars
2 out of 5 stars review

Size does Matter

I purchased 2 Twin XL 12" medium mattresses to use with a King platform bed. While the mattresses expanded quickly, had no smell, and a perfect medium feel (not too soft/not too firm), they are not anywhere close to a Twin XL dimensions (38" x 80"). Within 15 minutes of unboxing, they each expanded to nearly 42" wide. Height only got to about 11" as well. 84" wide will not work on a 76 1/2" wide bed. I ordered online so they will be picked up, but it was a complete pain to have to plastic them up again for pick up.

Helpful?2KZ9C46TI1Q813583524046
Nov 21, 2025
Reviewer name: FanofSams
1 out of 5 stars
1 out of 5 stars review

Poor Craftmanship

I bought this mattress in May of 2025. My grandchildren came and stayed a week in Oct of 2025. I have enclosed pictures of what the mattress looked like after that week, I could not iron the bumps down, I could not smooth the bumps down and they showed when the bed was made up. Look really tacky. I was shocked and surprised as Sam's products are usually some of the best. I always shop Sam's before going somewhere else. Sam's did send a pickup company to get the mattress and I did not have to take it to the store.

Helpful?2KZ9C46TI1Q813583524046
reply from Member's Mark Team

We apologize for this experience and ask that you contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Dec 1, 2025
Reviewer name: DEBBIE
2 out of 5 stars
2 out of 5 stars review

NOT firm at all!

Bought this for the reviews, it is NOT FIRM at all. Actually going to return it. Not sure on the great reviews. If you want soft and squishy and back breaking go for it. NOT FIRM, returning it due to so soft I am crippled. I ordered firm for a reason and this is not it.

Helpful?2KZ9C46TI1Q813583524046
Dec 29, 2025
Reviewer name: ROBYN
1 out of 5 stars
1 out of 5 stars review

Terrible product and impossible return

Defective-as others have stated, it has a lump in the middle. Bought it for my guest room. Contacted Sam's through chat to find how to complete a return. They just said I needed to talk to the store. Store said I could put it back in the box (which is impossible) or wrap it in plastic. Then I get to stuff it into my car (which it won't fit in) and drive it back. I also don't live near Sam's so this whole thing is incredibly inconvenient. I tried to upload a picture, but this app only gives me an error message.

Helpful?2KZ9C46TI1Q813583524046
Jan 4, 2026
Reviewer name: BILL
5 out of 5 stars
5 out of 5 stars review

One of the best mattress I have ever had, period.

I bought a Nectar mattress at Sams Club and had to return it for a refund the following day. It was advertised as a Medium-Plush, but was so firm it was like sleeping on a cement slab. I had pain from pressure at several points on my body. I ended up buying this Member Mark memory foam mattress in the medium firmness, as there was not much to choose from at my club. Well, I can report that I am very happy I did. It feels so soft and comfortable, while at the same time being very supportive. I am comfortable on my back, sides, and stomach. No matter which sleep position I get into, I feel like I am sleeping on a cloud. I was pleasantly surprised I was able to get such a nice mattress for $400. It was $100 less than the Nectar and over $800 less than my previous mattress, which was not that good either. In fact, I had to use a memory foam mattress topper on it in order to use it. Thank you Sams Club for offering this great mattress!

Helpful?2KZ9C46TI1Q813583524046
Nov 21, 2025
Reviewer name: ERICH
2 out of 5 stars
2 out of 5 stars review

Measurements off not Twin XL sized

Delivery from different locations took longer than initially projected. One box was overstuffed, as if it had been repackaged. After a few days they mattress was about 10.5 tall and 4 inches too wide at 42". They have been slept on 2 weeks and unpacked about a month. Still over 40" wide, making the 2 5-6 inches wider than a split king should be. Its risen a bot to almost 11", but still an inch short of 12" expected. It is plenty plush and not uncomfortable to sleep on but sheets and mattress pads were strained fitting over and likely why they measure narrower now. Not sure they'd stay compressed width wise with both off.

Helpful?2KZ9C46TI1Q813583524046
reply from Member's Mark Team

We're sorry to learn you are unhappy with your mattress, ERICH. Please contact Member Support at (888) 301-0332 and they'll do their best to make this right for you.

Dec 19, 2025
Reviewer name: WESLEY
5 out of 5 stars
5 out of 5 stars review

Great high quality mattress!

The bed came well packaged and very securely wrapped. As soon as I opened the packaging it completely sprung into shape with no issue. We're waiting a full 24 hours before laying on it. We ordered the medium and it's plenty soft and plush. I think it's perfect for my daughter but for me personally I would use the firm.

Helpful?2KZ9C46TI1Q813583524046
Dec 2, 2025
Reviewer name: MARTHA
1 out of 5 stars
1 out of 5 stars review

Medium firm purchased, its way to soft, zero support. I am so disappointed, my 10 year old mattress was way better. I threw away the packaging so return is out of the question and even if I had it how do you roll it back into the box? Mission impossible.

Helpful?2KZ9C46TI1Q813583524046
Jan 18, 2024
Reviewer name: Andy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Members mark mattress

Decent mattress for our young boy as the other one he had was old and a newer memory foam mattress was a great idea. Only got 4 stars since mattress didnt fully expand like other reviews even after 72 hrs but for the sale price of 200, i couldn't beat that anywhere. He says its comfortable and sleeps good so we will keep it.

Helpful?2KZ9C46TI1Q813583524046
Sep 10, 2023
Reviewer name: Gilbert
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Self inflatable mattress are the worse!

I returned a self-inflating mattress i had for 2 year s that collapse in the middle after 1 year. This mattress is promoted as being a hotel mid-firm mattress and It is the worst! You sink immediately into the mattress upon laying down. It has no support!!! It is also a self inflating mattress! I will be returning it once i can afford a REAL MATTRESS that requires 2 people to deliver it!!

Helpful?2KZ9C46TI1Q813583524046
reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress, Gilbert. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.