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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 41-50 of 1,564 reviews
Mar 13, 2023
Reviewer name: Jasmine
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Top of Mattress Bunches Up

I purchased this same mattress in Feb of 2022. I liked it so much I ordered another one in Jan of 2023 for another bed. The mattress I received bunches up on the top and will not flatten out. Sam's sent me a replacement and after sleeping on it for one night, the replacement mattress had the exact same bunching as the other mattress. Something changed in the manufacturing process of this mattress. Sam's Customer Service has been excellent to work with. Both defective mattresses will be picked up. I will not be purchasing another mattress in a box. I do not recommend this mattress.

Helpful?2KZ9C46TI1Q813583524046
reply from Member's Mark

We are sorry for this experience, Jasmine. Please contact Member Support at (888) 301-0332 if there's anything more you need.

Nov 4, 2023
Reviewer name: Jeanette
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, so good

This is my first mail order mattress, so I was a bit skeptical.Mattress arrived quickly and I was able to get it set up by myself. It immediately took shape once plastic was removed. After just a few hours it was ready to sleep on. It is a quiet mattress and I would consider it plush to firm. It almost feels like the mattress absorbs you, very little bounce when moving on it. The sides are not firm when you sit on them, but that has no effect on the sleep quality I've gotten and that's not an issue for me at all. If you must have super firm and supportive bed edges, it may be an issue. I have less back and neck pain since sleeping on this mattress and wish I'd bought one sooner. I feel like it is a good value for the price and I very pleased with it. I hope it holds up well.

Helpful?2KZ9C46TI1Q813583524046
Dec 16, 2024
Reviewer name: Pam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than luxury

Extremely comfortable from the start. Less than $500 on sale. Heavy and sturdy. Medium/plush feel. Added a plushy mattress pad, all cotton members mark hotel premier sheets, and bamboo pillows. The bed felt better than diamond hotels. It is set up on a guest house so it will be used sparsely, but I will update on longevity if anything goes wrong.

Helpful?2KZ9C46TI1Q813583524046
Mar 5, 2024
Reviewer name: Oahu Onalani
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Mattress Purchase Ever!

This mattress is soooo comfortable, and sturdy to! We are using it for a kids loft bed, no box spring is needed, and it fit perfectly for the size of the frame. Tip: place mattress on base BEFORE you cut the plastic cover, it fills with air to size very quickly.

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Aug 14, 2025
Reviewer name: Elizabeth
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not worth it

Very soft not a medium firmness. I set up the bed and the first night was okay but it has progressively gotten softer and softer as I’ve slept on the bed. I’ve tried rotating it to see if that would help but it hasn’t. I’ve only had the bed for 2 weeks now.

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Apr 19, 2024
Reviewer name: Mia
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a fan

I give 1 star because I’m sure other people like it that soft but I expected it to be a little firmer for medium firm, but it was so soft you sank so far in it hurt my back when laying on my stomach. The smell was just plain god awful and didn’t go away even after airing it out for over 48 hours with windows open in the room. The smell gave me migraines as well as made my sinuses hurt. We returned the bed and ordered one of from Walmart that has been much better.

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Oct 16, 2021
Reviewer name: Barb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exceptional Value

You will be hard pressed to find a better value for a mattress in this price point. We bought this as a guest room mattress, but ended up needing to use it ourselves for a few weeks and were very happy with the comfort and support it provided. It's not too firm, nor too soft - a solid medium support mattress. Highly recommend whether you're looking for your every day mattress or a place for guests to lay their heads.

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May 22, 2024
Reviewer name: KDYAZ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

$300 mattress close second to my $3000 mattress!

Got this for my child’s first big kid bed. It’s super plush, very comfortable and almost puts my $3000 mattress to shame. I haven’t slept all night on it but did sneak a quick nap (unintentionally) and it was great! Definitely a steal when lining up against other brands and was able to take home the same day, didn’t have to wait for shipping from other brands.

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Nov 2, 2021
Reviewer name: KendraK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bed with a golden chain of referrals

My daughter got this bed recently and loves it. I bought it for my spare room and my brother-in law who is a big guy, has been staying in there, also loves it. Now I'm buying a full size for the other spare bed. I'll see what my guests say when they come to visit.

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May 25, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We Keep Buying These Because They're So Good

I now have three of these mattresses on three different beds. They are wonderful for us average weight people (not skinny, not fat). The thinner, softer top layer of foam is backed up by a denser, thicker lower layer. Together they give good support with just enough cush on top. Like all good foam mattresses, they are thick and heavy and they require a bed with good, solid support under them.

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