Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

Member photos

  • +79 images
Sort by |
Showing 461-470 of 1,537 reviews
Apr 17, 2024
Megan
5 out of 5 stars review

Verified Purchase

Best Mattress in Our Home!

This is the perfect mattress for my 6 year old daughter. She is always saying how comfy she is when she is laying on her new mattress, I have slept with her on some occasions and got the best rest too.

Helpful?3EZQ70BELA8J13583524046
Jul 16, 2020
Don4
1 out of 5 stars review

Too soft

Purchased a week ago and have had a sore back every morning i awoke. It seems to have a pillow top layer on top of the memory foam making the mattress way too soft. Very disappointed. Hopefully i can return it with no problem.

Helpful?3EZQ70BELA8J13583524046
Feb 7, 2022
Nicole4102
2 out of 5 stars review

Sags

I bought this mattress in June of '21 and it's already sagging in the middle. Also, the fabric on the top is loose and bunching under the fitted sheet. 2 stars because I liked it when I first got it. Wish I had returned it.

Helpful?3EZQ70BELA8J13583524046
Dec 10, 2025
Jessica
5 out of 5 stars review

Best mattress ever

I bought this for my son's room. He shares his room with his older brother when he visits. They both absolutely love the mattress. He is y as happy to share with his brother anymore lol! Sometimes they've found me napping on it too😂

Helpful?3EZQ70BELA8J13583524046
Sep 22, 2024
SMcK
5 out of 5 stars review

Verified Purchase

Oldies but the mattress was a goodie!

I bought this mattress for my sister. She is very happy with it. It was easy enough to assemble that two 74- & 75-year-olds could manage to put it together!

Helpful?3EZQ70BELA8J13583524046
Aug 10, 2021
Mrs Macca
4 out of 5 stars review

Verified Purchase

Nice mattress

Nice mattress. Bought for my son and his initial reaction was “Will it flatten out?” And then “it’s too soft” but it turned out perfect. He’s very happy.

Helpful?3EZQ70BELA8J13583524046
Jan 15, 2025
Many
5 out of 5 stars review

Verified Purchase

Buyer

At first, I thought it wouldn't be such a good purchase because I received a mattress in a box, but I actually recommend it. It's very comfortable and has nothing to envy of those super expensive mattresses.

Helpful?3EZQ70BELA8J13583524046
Feb 18, 2022
bob27
1 out of 5 stars review

Item came damaged, in addition to poor quality

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

Helpful?3EZQ70BELA8J13583524046
Aug 18, 2023
Kathy H
1 out of 5 stars review

Verified Purchase

Terrible mattress

The mattress is so soft that when you sit on it the ends raise up and it sinks about 6 inches where you’re sitting. Worst mattress I’ve ever owned. I wouldn’t recommend the mattress.

Helpful?3EZQ70BELA8J13583524046
reply from Member's Mark

We're sorry to learn you are unhappy with your mattress, Kathy. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Nov 15, 2023
Danielle
4 out of 5 stars review

Verified Purchase

Not bad for a boxed matress

So far we enjoy the medium firmness of the bed. The corners hasn't fully rised up? But other than that its cool feeling & works will with the Member's Mark adjustable base.

Helpful?3EZQ70BELA8J13583524046