The box said medium firm but this mattress is not even close to being a slight bit firm! I gave it 4 stars because although I wanted firm, this mattress made me realize that i don't know what i want! I love this mattress!!!

I've had this mattress about two months now, and it never really settled like it was supposed to. Didn't reach the height it was described as and very lumpy in places. Very disappointing.

We purchased this mattress for my mother-in-law. So far, she is very pleased with it. She says it is extremely comfortable and she's able to sleep well on it.

I bought this mattress for my sister. She is very happy with it. It was easy enough to assemble that two 74- & 75-year-olds could manage to put it together!

It says medium but it felt like a rock to me. Thankfully they accept a return. Note for COVID mattress returns all you need to do it cut the mattress tags off and return. Then discard mattress on your own.

Good choice for when I have more guests than beds. And after they've gone, I can put it in a vacuum storage bag and roll it up to put in the closet until I need it again.

I have purchased one in the past. This one did not fully expand in one corner. After 48 hours. And measuring its barely 10 inches. But comfortable. Price should be reduced.

This mattress is very comfortable! If you live by yourself, you might need someone to help move the box. It is very heavy & awkward. But, I'm very happy with the mattress.

This is a very nice mattress. At first I felt it was a bit too firm, and I prefer a softer mattress that still is supportive. It did take a couple weeks of sleeping on it to start feeling a bit softer and is now the right mix of soft and supportive.

At first, I thought it wouldn't be such a good purchase because I received a mattress in a box, but I actually recommend it. It's very comfortable and has nothing to envy of those super expensive mattresses.