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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 421-430 of 1,537 reviews
Jan 26, 2021
Sanya
5 out of 5 stars review

Verified Purchase

Pleased with this mattress.

So much better than my old Beauty Rest mattress. Not hard and not to soft. First time I have woken up in a while without a back ache. It did have a smell but it went away as it sat. Good price for a decent mattress.

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Aug 15, 2023
Sjo
4 out of 5 stars review

Verified Purchase

Comfortable mattress

Nice but not luxurious mattress; but I am a 115 pound small person. I would not recommend this mattress for a large or heavy person, but I’m very pleased with comfort end price.

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Sep 8, 2024
Artc
4 out of 5 stars review

Verified Purchase

A little too soft

Nice mattress for the price but I would definitely go with the firm instead of the medium. The medium is a bit too soft for me and makes it difficult to move around .

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Mar 14, 2023
ex_employee
5 out of 5 stars review

best mattress EVER

I have chronic back and knee pain. The first night I slept on this I was out like a light. It’s firm enough where you don’t feel like you’re sinking, but pliable enough that you feel like you’re laying on air. Amazing quality. We LOVE our mattress

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Sep 23, 2021
Eve H
5 out of 5 stars review

Verified Purchase

Like being cradled on a cloud.

As soon as I got on the mattress I was cradled and comforted. Fell right to sleep at bedtime. What more can I say, this was the right choice in matress for me.

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Dec 27, 2023
ADROST
1 out of 5 stars review

Too soft

The mattress did not expanded to 12 inch, only to 8. Otherwise the mattress was soft but maybe too soft for some with back issues. I sent it back and got a refund.

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Apr 17, 2024
NancyT
5 out of 5 stars review

Verified Purchase

Very comfortable mattress

Very comfortable mattress. This is on an antique 4 poster bed which has never been comfortable, but it is now! I am quite impressed and happy to have this now in our guest bedroom.

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Jan 21, 2023
Myriam
5 out of 5 stars review

Verified Purchase

Bed frame and mattress

This mattress is very comfortable I love my bed I just had knee replacement it feels wonderful with the adjustable bed frame and the price is reasonable

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Nov 29, 2025
Michelle
1 out of 5 stars review

Mattress was too soft for medium firm.

Mattress was way too soft for medium firm. If you’re looking for a firm bed, look elsewhere. If you want to return the mattress they make you bring it in yourself and will give you a hard time. One of the customer service workers was rude as well.

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reply from Member's Mark Team

We apologize for this experience, Michelle, and ask that you please contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Dec 18, 2023
Maegan
5 out of 5 stars review

Verified Purchase

Great mattress

We purchased this bed for our daughter and she has really loved it. It is super comfortable. And both my husband and I who like different firmness levels haven’t minded laying with her. We get up not hurting which is a plus.

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