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Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 201-210 of 1,512 reviews
Sep 8, 2024
Stacey
4 out of 5 stars review

Verified Purchase

Less firm and tall than expected

The mattress never got to the full 12 inch height that it was supposed to get to. In addition, the medium firmness is significantly less firm than we expected.

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Jul 21, 2021
valarie
4 out of 5 stars review

Verified Purchase

my experience

the mattress constantly slides off the box spring. I going to try and remedy this by purchasing a bed frame that doesn't need a box spring. mattress is comfortable.

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Dec 11, 2023
Chels T
5 out of 5 stars review

Verified Purchase

I am obsessed

This is the best mattress i’ve ever bought. The quality is outstanding. The comfort is out of this world. It’s firm, but not too firm, all while still being so soft. Will 100% buy again.

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Feb 20, 2024
Jenna
5 out of 5 stars review

Verified Purchase

Sleep well....

This is the 3rd mattress we have purchased in our family and i have nothing but good things to say. It is comfortable, affordable, and easy to set up.

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May 4, 2021
PT
5 out of 5 stars review

Verified Purchase

So Perfect it’s dreamy!

Timely delivery. Excellent quality. Just exactly what we expected. We are considering taking weekends off to vacation in our guest room! Haha. Thanks Sam’s!

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Mar 3, 2026
Anonymous
4 out of 5 stars review

Verified Purchase

Good mattress so far. Off gassing is a bit much.

Off gassing

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Apr 10, 2023
Carla
5 out of 5 stars review

Verified Purchase

Good nights sleep!

Purchased two queen mattress’s guest bedrooms. Everyone remarked how well they slept on them! Arrived pretty quickly after ordered. Arrived in a large but not too bulky box. The mattress expands after unboxing. Not two heavy but does take two to maneuver due to size.

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Apr 19, 2023
Mom vera
2 out of 5 stars review

Verified Purchase

Quality not great

I have purchased the Serta mattress at sams and the quality is way different. This mattress is very weak around the edges and the corners are worse. If you are using a platform bed that is slatted the mattress will push right through so you will need some kind of support between your mattress and the slots. I would recommend the serta bed in a box over this one for sure.

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reply from Member's Mark

We are sorry that you are experiencing this issue with your mattress. Please contact Member Support at (888) 301-0332 and we'll be happy to assist you.

Sep 28, 2023
Dougyaz
5 out of 5 stars review

Verified Purchase

Ultimate Comfort

Ultimate comfort from a mattress that is delivered rolled up. I’ve purchased others, brand names, and nothing compares to this mattress. Priced right at about $200- for the twin size, I needed a mattress that would be on a platform without a box spring. This is the one, at 12 inches thick it has great comfort and support. You need to open it and let it air out from the factory smell, which only lasts about a day, also giving it time to fully expand. Great purchase, great quality, pleasant dreams!

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Jul 10, 2025
kayceekay
5 out of 5 stars review

LOVE LOVE LOVE this!!

Bought a cal king a year ago and am extremely happy with this mattress. I'm a side sleeper and found it a bit firm, even in ultra plush, but I bought a Serta memory foam-and-"fluff" mattress pad, which made it exquisitely comfortable. Now the mattress and sleeping is perfect and absolutely delightful for me. I love getting in the bed, so look forward to those few minutes of enjoying the mattress cushy comfort before drifting off to sleep. My 75 pound dog jumps up in the night and I don't feel it at all. I only know she did it because she is still there in the morning. LOL Will buy another, smaller, when I relocate in a couple months. You can not beat this for the price. I couldn't be any happier with it. Seriously

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