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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,364 ratings1,527 reviews
  1. 5 stars69% (2,337)
  2. 4 stars12% (419)
  3. 3 stars6% (210)
  4. 2 stars4% (127)
  5. 1 star8% (271)

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Showing 1,491-1,500 of 1,527 reviews
Aug 14, 2021
lizthegreat38
2 out of 5 stars review

Comfortable if it wasn’t used

Picked this bed up today and was super excited! It’s our second one so we know what it should look like. Unfortunately, our excitement was diminished when we opened the box. It was not really vacuumed sealed like our other one was. That should have been the first hint something was wrong. Second, the tags were torn off and only the little plastic things that hold them on were left. After we got it on our bed we realized the cover was not straight and one side had weird bumps on it. Also, one end looked like someone had sat on it as it was smashed down (not for the vacuum sealing). Needless to say it was clear this mattress was defective and had been returned, repackaged and resold to us. If you buy one, make sure it is super thin in the vacuum sealed bag. Otherwise, it’s highly likely that it’s been resold. I will say the mattress is super comfortable and our son loves his. Just unfortunate we got a used one! It will be going back tomorrow.

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Jan 27, 2024
JaneB
3 out of 5 stars review

Fine for a guest room, but not for everyday use

I bought this for our guest room, but ended up sleeping on it myself for a couple weeks. I tossed and turned alot and woke up feeling generally unrested. By the end of that period, my back hurt a bit. I would say that it is a decent mattress for the price point. (Mattress pricing is generally ridiculous.) But I don't think I would buy a mattress in a box again for daily use. Unfortunately, you need to spend a fortune now for a good night's rest.

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Feb 10, 2021
Uchiha
1 out of 5 stars review

Horrible bed

This bed is horrible, I don’t know how it has so many “great reviews”. We used this for not even a full week, before we get a refund and switched back to our old mattress until we find a better one. Maybe it’s because it came in a box? Idk. All I know is my wife and I both hated this mattress, I’m a heavy sleeper usually don’t wake up in the middle of the night and sleeping on this bed I have multiple times. Very uncomfortable, ended up giving it to my sister. I don’t recommend

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May 4, 2024
Dude
5 out of 5 stars review

Lives up to the rating

I was hesitant to buy, but I did and I'm glad.

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Jun 24, 2025
sue
1 out of 5 stars review

Avoid this foam

Not even a mattress.literally square foam..regret buying.would give it a zero piece of trash

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reply from Member's Mark Team

We appreciate your honest feedback on our Members Mark Mattress, sue. Our mattresses can take a few days of regular use to "break in" to their final firmness, we would encourage you to continue to use the mattress and if its ultimately not the right comfort for you, you are welcome to return it anytime as part of the Members Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Jan 4, 2025
SH
5 out of 5 stars review

Great value mattress

Good deal i got the firm for $211. It goes on sale $150 both prices good deal.

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Aug 18, 2023
Cl
2 out of 5 stars review

Really wide

Noticed it was wider than my other twins, sure enough it was too wide for our bedframe.

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reply from Member's Mark

We are sorry to hear you are having issues with your Mattress. Our twin size mattresses should be a true 39" x 75". We'd like to help you further, please reach out to Member Support at (888) 301-0332, and we'll do our best to assist you.

Jun 5, 2024
Christine
3 out of 5 stars review

Too soft

I purchased firm, but it was a very soft mattress. It felt like plush, not even medium.

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reply from Member's Mark Team

We appreciate your honest feedback of our mattress, Christine. Please note, it can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 7, 2023
Malissa
5 out of 5 stars review

So comfy!!

Best ever. You won't regret this purchase. Everyone that has slept on it loves it!

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May 21, 2025
SportsAndHype
1 out of 5 stars review

Smells Horrible

Comfort level is fine, but the bad smell hust won't go away.

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