Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,339 ratings1,517 reviews
  1. 5 stars70% (2,321)
  2. 4 stars12% (417)
  3. 3 stars6% (209)
  4. 2 stars4% (125)
  5. 1 star8% (267)

Member photos

  • +79 images
Sort by |
Showing 1,101-1,110 of 1,517 reviews
Oct 23, 2023
Ha
4 out of 5 stars review

Verified Purchase

mattress

I like it.

Helpful?2P0LE98T4IU013583524046
Dec 25, 2022
sad girl with no bed
1 out of 5 stars review

0/10

I have very reasonable expectations and also realize a mattress can be subjective however the overall quality, the low quality foam and covers, everything about this bed is so disappointing. It’s somehow way too soft and yet uncomfortable at the same time. It’s lumpy, cheap and absolutely lacks any support other than being a cheap piece of foam.

Helpful?2P0LE98T4IU013583524046
Aug 19, 2020
Lola B
3 out of 5 stars review

Great mattress for the price

This mattress is great for the price, but I wouldn't say it's the best mattress I've ever slept on. There are lots of reviews that call it "plush" and I definitely do not feel that way, I would say it's rather firm. However, I would still recommend it to people looking for a mattress at a bargain price. It's been great for stomach and side sleeping!

Helpful?2P0LE98T4IU013583524046
Jul 27, 2021
DB
3 out of 5 stars review

low quality

This mattress has not lived up to my expectations. It’s not an expensive mattress by any means but the quality is sub par. The top is not tight and is rumpling where I lay. It’s sinking also and my back is not happy. I wouldn’t purchase again. Sorry

Helpful?2P0LE98T4IU013583524046
Mar 25, 2022
K riddock
5 out of 5 stars review

Verified Purchase

Nice firm

Comfy

Helpful?2P0LE98T4IU013583524046
Aug 7, 2021
Kim
3 out of 5 stars review

Not for me

It took a good day to fully decompress from the box. First night was not restful. It’s gotten better, but it’s not at all what I was looking for. It also claimed to be cooling, and I have been so warm. Good thing I kept my old mattress till I can find a new one.

Helpful?2P0LE98T4IU013583524046
Nov 22, 2024
RJONES
5 out of 5 stars review

Verified Purchase

Bought for my grandson in Arkansas, he loved it

Grandson loves it

Helpful?2P0LE98T4IU013583524046
Apr 7, 2025
User
5 out of 5 stars review

Verified Purchase

Medium was just right. No box spring needed

Perfect

Helpful?2P0LE98T4IU013583524046
Feb 13, 2023
Highly Disappointed
1 out of 5 stars review

HORRIBLE!

We purchased this in the early part of 2021. At first it started out well, only to turn out to be the worse mattress we've ever purchased. We purchased this mattress to replace a mattress that was 15 years old and honestly it turns out our old mattress was way better than this one. We held on to it thinking maybe we needed to give it time to adjust to. It sinks in the middle so bad you constantly feel like you are drowning into the bed. No cooling factors. As a matter of fact has contributed to my husbands back being messed up, my hip and side pain. JUST SO HORRIBLE! We're so disappointed we didn't return it immediately and embarrassed we allowed ourselves to suffer with this mattress so long. NEVER in our 54 years of life had both of us had such horrible sleep since purchasing this mattress. Now that we know better we would not recommend this mattress to anyone.

Helpful?2P0LE98T4IU013583524046
reply from Member's Mark

We are sorry to learn you are unhappy with your purchase. Please know this mattress can be exchanged or returned for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.

May 24, 2021
TnC
5 out of 5 stars review

Verified Purchase

Arrived quickly, easy set up.

Very comfortable

Helpful?2P0LE98T4IU013583524046